Guest console error - Login (Username/Password) incorrect

[mag01]

I cannot open any guest consoles on a particular vi3 host , using the vi client. Connecting via virtual center or directly to the host makes no difference. The following message is displayed :

Error Connecting : Login (Username/Password) incorrect

Do you want to try again ?

Nothing has changed on the vi3 host, but I have rebooted the virtual center server due to patching. Other hosts reporting to this VC do not have a problem.

There are no errors in /var/log/secure, not sure what else to check/try.

Any help greatly appreciated....

[tgradig]

If you patched Virtual Center; most of the time you have to upgrade the client before it will connect again.

[mag01]

Sorry, I should have been clearer - I applied Microsoft OS patches to the VC server (Not vmware patches).

[giovanni_gallor]

Never seen this error but had strange errors connecting to consoles when dns name resolution from client to esx host didn't work well.

May not solve but, can you try to ping the ESX host name from your client and check that the right address is resolved ?

[mag01]

Pinging the esx hostname from the clients returns the correct address, dns appears to be working correctly.

[mag01]

I tried removing the host from virtual center, deleting the vpxuser id, then readding to virtual center - Still get the same error...

[mag01]

This has been resolved by vmware support. Turns out it was my fault - after installing Virtual Center Patch 2 a while ago, this host would not reconnect to virtual center. I had to manually install vpxa, but managed to install the wrong version of the file....

Not sure why it has only just caused the problem to occur, but glad to have got it resolved without having to reboot the host.

[devlabman]

I have this same issue. I applied patch 2 to the VC and my Infrastructure clients. All my host connected fine except for 2 of them, so I to applied the patch manually to those 2 hosts. They then connected fine but when going to the console, I get the same error and cannot log in. I also went through everything you mentioned, removing the host and reconnecting in the VC and trying the client straight to the host instead of the VC. I will put in a support call. Do you by chance have the steps they took to fix it so I can avoid waiting?

[ktarabocchia]

I had this problem with 3.5 ESX Build 143128.

I called support and the solution was to restart xinetd and vmware-vmkauthd.