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alexaaaaaaaa
Contributor
Contributor

Failed to serialize result no iinformations in VIC???

Hello!

when I'm connecting to my esx with VIC this error message appears:

A general system error occurred : failed to serialize result

Consequences are: I can see my vm but no informations (guest OS, cpu, memory, no events...), I can just see the Performance...

It is the same for my esx...

I don't know what appens!

Thanks

Alexa

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6 Replies
caro
Contributor
Contributor

I'm having a similar problem. Did you find anything out?

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alexaaaaaaaa
Contributor
Contributor

Hello Caro!

Yes the problem is solved.

When I had this problem my esx was in version 3.01 build 32039.

Vmware support told me to install all patches released for this version.

I did it and it works well...

Now I am in version 3.01 build 39823 and all is ok!

Be careful if you have vm in production, patching need an esx reboot!!!

Regards,

Alex

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caro
Contributor
Contributor

Give yourself some points, alexaaaa!!

Thanks for the info. I installed all new patches and rebooted, and my ESX connected just fine. I appreciate the advice. Cheers.

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mbutler
Contributor
Contributor

Did anyone find the problem for this? I have ESX Version 3.0.2 with all the patches installed. Everything was working fine until today. When I open VI Client, I get this error.too

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uslacker99
Expert
Expert

It's usually a storage related issue.

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aleneves
Contributor
Contributor

Hi !

I have the same problem. My problem starts when we remove a FC cable from a redundant HBA. I guess that is a storage related problem, how to fix it ?

I do a reboot in ESX and the problem was solved, but what's the problem ?

Tks Adv.

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