VMware Cloud Community
Armarn
Contributor
Contributor

ESX 3.5U4 host server unexpected reboots

Hello,

ESX 3.5 on IBM xServer 445 disk storage EVA3000, when one of users copy files to a virtual server (Guest OS) (a standard copy to sharing folder from user's computer, nothing special) during a two-minute system stops responding, in Virtual Center I`m getting warning message:

Issue detected on esx01 in Datacenter: APIC: 1382: Lint1 interrupt on pcpu 0 (port x61 contains 0x35) (0:00:18.269 cpu0:1024)

and then the entire HOST server reboots! Whole ESX Server goes to reboot!

Updating server to U4 not resolves problem, the problem detected for all virtual machines (Guest OS) when copying files (3-4Gb) to Guest OS shared foleder diring file transfer kills entire ESX server.

Any comments?

Thanks!

Reply
0 Kudos
4 Replies
Datto
Expert
Expert

If you can, you might try disabling all USB ports in your System BIOS and rebooting your ESX host to see if that makes any difference for you. What is the brand and model of NIC you're using in that server (Intel or Broadcom)?

Datto

Reply
0 Kudos
Armarn
Contributor
Contributor

thanks for reply,

On next reboot I will try to disable all USB,

Network cards is Broadcom, Model NetXtreme BCM5704

Any ther recomendations?

Thanks!

Reply
0 Kudos
Dr_No2
Contributor
Contributor

I get the same on my HP BL680c G5. But the server doesnt reboot.

Found a solution yet?

Reply
0 Kudos
vinitogupta
Contributor
Contributor

Hi,

Did you find the solution for the problem you are facing issue APIC 1382, can you please let me know if you found the soulution.

Thank You,

Vinit

Reply
0 Kudos