(ESX 3.0/VC 2.0): Cannot Shutdown VM?

[Noman0118]

Hello,

I am trying to shutdown my VM. I tried doing through the VI it prompts "Operation failed another task in progress". I tried doing via ssh into the ESX host and do a vmware /path/vm.vmx stop hard and i get the following "VMControl error -999: Unknown error: SoapError: ServerFaultCode(1604) : (Operation failed since another task is in progress)". I am running few production VMs on the same ESX host, how do i turn off the VM without affecting the ESX host and the other VMs that are on it? Some process seems to be hanging on to the VM, i guess i have to safely kill that right?

Thanks in advance!

[SRuff]

As a last resort you can login to the esx host console and kill the process if it's still running. It would be the process starting with /usr/lib/vmware/bin/vmkload_app and ending with the path to your VM file.

[Chamon]

You can also try these first is is a bit easyier on them if it works

To shut down VM

\# vmware-cmd /path/to/config/file.vmx stop soft

or

\# vmware-cmd /path/to/config/file.vmx stop hard

[Noman0118]

I tried hard stop but got the same error.

[Troy_Clavell · Accepted solution]

try restarting the management service on the ESX host

service mgmt-vmware restart.

If that doesn't work, if you can, restart the virtual center server service

[Noman0118]

What does it exactly do though? kills all process associated with the VM cleanly? We are running production VMs on the same ESX hosts w/ no support (l. e very little resources). I am basically the one man team to handle all that has to do with virtualization. So i need to be 100% sure if i take any step that it wont compromise anything or lead to a disaster. Please, advice?

thanks,

[Noman0118]

Thank you service mgmt-vmware restart. did the trick!

[Chamon]

Restarting the mgmt-vmware service refreshes what you see in VC. if the stop or kill returned a 1 then it was off.