VMware Cloud Community
amcr
Contributor
Contributor
‎01-08-2008 06:47 AM

64 bit 2003 SP2 server rebooting monthly - ESX 3.01 on HP 585

Host is ESX 3.01 Once or twice a month the server restarts on its own - one big dump and several minidumps point to different windows drivers - here is big dump result. For now have moved vm to a 3.02 host but vm tech support did not think it would resolve issue since it appears to be windows issue to them.

Has anyone seen anything similar ?

Is the VMWare driver translation up to date with newer hardware?

Microsoft (R) Windows Debugger Version 6.8.0004.0 X86

Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File http://\\txaust03web28\c$\TXAUST03WEB24_DMP_121907\MEMORY.DMP

Kernel Complete Dump File: Full address space is available

************************************************************

WARNING: Dump file has been truncated. Data may be missing.

************************************************************

Symbol search path is: SRVC:\symbolshttp://msdl.microsoft.com/download/symbols

Executable search path is:

Windows Server 2003 Kernel Version 3790 (Service Pack 2) MP (2 procs) Free x64

Product: Server, suite: TerminalServer SingleUserTS

Built by: 3790.srv03_sp2_gdr.070321-2337

Kernel base = 0xfffff800`01000000 PsLoadedModuleList = 0xfffff800`011d4140

Debug session time: Wed Dec 19 11:04:30.609 2007 (GMT-6)

System Uptime: 4 days 10:06:11.125

Loading Kernel Symbols

..........................................................................................................

Loading User Symbols

Loading unloaded module list

.

*******************************************************************************

  • *

  • Bugcheck Analysis *

  • *

*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff5bf3e06a3a4, 2, 1, fffffadf9f0351c7}

      • WARNING: Unable to verify timestamp for mssmbios.sys

      • ERROR: Module load completed but symbols could not be loaded for mssmbios.sys

      • WARNING: Unable to verify timestamp for mrxsmb.sys

      • ERROR: Module load completed but symbols could not be loaded for mrxsmb.sys

Probably caused by : mrxsmb.sys ( mrxsmb+310d )

Followup: MachineOwner

-

0: kd> !analyze -v

*******************************************************************************

  • *

  • Bugcheck Analysis *

  • *

*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

An attempt was made to access a pageable (or completely invalid) address at an

interrupt request level (IRQL) that is too high. This is usually

caused by drivers using improper addresses.

If kernel debugger is available get stack backtrace.

Arguments:

Arg1: fffff5bf3e06a3a4, memory referenced

Arg2: 0000000000000002, IRQL

Arg3: 0000000000000001, value 0 = read operation, 1 = write operation

Arg4: fffffadf9f0351c7, address which referenced memory

Debugging Details:

-

WRITE_ADDRESS: fffff5bf3e06a3a4

CURRENT_IRQL: 2

FAULTING_IP:

+fffffadf9f0351c7

fffffadf`9f0351c7 08541b16 or byte ptr ,dl

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xD1

PROCESS_NAME: Idle

TRAP_FRAME: fffff800003c64d0 -- (.trap 0xfffff800003c64d0)

NOTE: The trap frame does not contain all registers.

Some register values may be zeroed or incorrect.

rax=0000000000000002 rbx=000000000000000c rcx=0000000000000008

rdx=fffff800011b2218 rsi=fffff800011cda18 rdi=fffff8000103752f

rip=fffffadf9f0351c7 rsp=fffff800003c6668 rbp=fffff800003c6700

r8=0000000000000100 r9=fffffadfa1a71040 r10=fffff800011b0180

r11=0000000000000008 r12=0000000000000000 r13=0000000000000000

r14=0000000000000000 r15=0000000000000000

iopl=0 nv up ei pl nz na po nc

fffffadf`9f0351c7 08541b16 or byte ptr ,dl ds:00000000`0000002e=??

Resetting default scope

LAST_CONTROL_TRANSFER: from fffff8000102e5b4 to fffff8000102e890

STACK_TEXT:

fffff800`003c6348 fffff800`0102e5b4 : 00000000`0000000a fffff5bf`3e06a3a4 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx

fffff800`003c6350 fffff800`0102d547 : 00000000`00000002 fffffadf`96bf99bc fffffadf`96ca5600 00000000`00000000 : nt!KiBugCheckDispatch+0x74

fffff800`003c64d0 fffffadf`9f0351c7 : fffffadf`a2682094 00000000`00000022 00000000`00000000 fffffadf`a1cfdd00 : nt!KiPageFault+0x207

fffff800`003c6668 fffffadf`a2682094 : 00000000`00000022 00000000`00000000 fffffadf`a1cfdd00 fffff800`011a95b4 : 0xfffffadf`9f0351c7

fffff800`003c6670 00000000`00000022 : 00000000`00000000 fffffadf`a1cfdd00 fffff800`011a95b4 fffffadf`a268b6b0 : 0xfffffadf`a2682094

fffff800`003c6678 00000000`00000000 : fffffadf`a1cfdd00 fffff800`011a95b4 fffffadf`a268b6b0 fffffadf`a1a87cb0 : 0x22

fffff800`003c6680 fffffadf`a1cfdd00 : fffff800`011a95b4 fffffadf`a268b6b0 fffffadf`a1a87cb0 fffffadf`9f20f4b0 : 0x0

fffff800`003c6688 fffff800`011a95b4 : fffffadf`a268b6b0 fffffadf`a1a87cb0 fffffadf`9f20f4b0 fffffadf`a268b6b0 : 0xfffffadf`a1cfdd00

fffff800`003c6690 fffffadf`9693210d : 00000000`00000000 fffffadf`9f20f4b0 fffffadf`9fd0e930 00000000`00000570 : nt!ExAllocatePoolWithTag+0x70c

fffff800`003c6750 00000000`00000000 : fffffadf`9f20f4b0 fffffadf`9fd0e930 00000000`00000570 fffffadf`98665010 : mrxsmb+0x310d

fffff800`003c6758 fffffadf`9f20f4b0 : fffffadf`9fd0e930 00000000`00000570 fffffadf`98665010 00000000`0000001f : 0x0

fffff800`003c6760 fffffadf`9fd0e930 : 00000000`00000570 fffffadf`98665010 00000000`0000001f 00000000`00000000 : 0xfffffadf`9f20f4b0

fffff800`003c6768 00000000`00000570 : fffffadf`98665010 00000000`0000001f 00000000`00000000 00000000`00000000 : 0xfffffadf`9fd0e930

fffff800`003c6770 fffffadf`98665010 : 00000000`0000001f 00000000`00000000 00000000`00000000 9f038e00`00105427 : 0x570

fffff800`003c6778 00000000`0000001f : 00000000`00000000 00000000`00000000 9f038e00`00105427 00000000`fffffadf : 0xfffffadf`98665010

fffff800`003c6780 00000000`00000000 : 00000000`00000000 9f038e00`00105427 00000000`fffffadf 01028e03`0010c600 : 0x1f

fffff800`003c6788 00000000`00000000 : 9f038e00`00105427 00000000`fffffadf 01028e03`0010c600 00000000`fffff800 : 0x0

fffff800`003c6790 9f038e00`00105427 : 00000000`fffffadf 01028e03`0010c600 00000000`fffff800 00000000`00000000 : 0x0

fffff800`003c6798 00000000`fffffadf : 01028e03`0010c600 00000000`fffff800 00000000`00000000 00000000`00000000 : 0x9f038e00`00105427

fffff800`003c67a0 01028e03`0010c600 : 00000000`fffff800 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffffadf

fffff800`003c67a8 00000000`fffff800 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x1028e03`0010c600

fffff800`003c67b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffff800

fffff800`003c67b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c67c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c67c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c67d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c67d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c67e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c67e8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c67f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c67f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c6800 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c6808 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c6810 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c6818 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c6820 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c6828 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c6830 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c6838 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c6840 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c6848 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c6850 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c6858 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c6860 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c6868 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c6870 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c6878 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

fffff800`003c6880 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 01028e02`0010d880 : 0x0

fffff800`003c6888 00000000`00000000 : 00000000`00000000 00000000`00000000 01028e02`0010d880 00000000`fffff800 : 0x0

fffff800`003c6890 00000000`00000000 : 00000000`00000000 01028e02`0010d880 00000000`fffff800 00000000`0000001f : 0x0

fffff800`003c6898 00000000`00000000 : 01028e02`0010d880 00000000`fffff800 00000000`0000001f fffff800`003c6c00 : 0x0

fffff800`003c68a0 01028e02`0010d880 : 00000000`fffff800 00000000`0000001f fffff800`003c6c00 fffffadf`a1979d70 : 0x0

fffff800`003c68a8 00000000`fffff800 : 00000000`0000001f fffff800`003c6c00 fffffadf`a1979d70 fffffadf`9fccc240 : 0x1028e02`0010d880

fffff800`003c68b0 00000000`0000001f : fffff800`003c6c00 fffffadf`a1979d70 fffffadf`9fccc240 00000000`00000000 : 0xfffff800

fffff800`003c68b8 fffff800`003c6c00 : fffffadf`a1979d70 fffffadf`9fccc240 00000000`00000000 00000008`0000058f : 0x1f

fffff800`003c68c0 fffffadf`a1979d70 : fffffadf`9fccc240 00000000`00000000 00000008`0000058f 00000000`00000038 : 0xfffff800`003c6c00

fffff800`003c68c8 fffffadf`9fccc240 : 00000000`00000000 00000008`0000058f 00000000`00000038 fffffadf`96934d00 : 0xfffffadf`a1979d70

fffff800`003c68d0 00000000`00000000 : 00000008`0000058f 00000000`00000038 fffffadf`96934d00 00000598`72497852 : 0xfffffadf`9fccc240

fffff800`003c68d8 00000008`0000058f : 00000000`00000038 fffffadf`96934d00 00000598`72497852 fffffadf`000005cf : 0x0

fffff800`003c68e0 00000000`00000038 : fffffadf`96934d00 00000598`72497852 fffffadf`000005cf fffff800`003c6950 : 0x8`0000058f

fffff800`003c68e8 fffffadf`96934d00 : 00000598`72497852 fffffadf`000005cf fffff800`003c6950 fffffadf`969335ee : 0x38

fffff800`003c68f0 00000598`72497852 : fffffadf`000005cf fffff800`003c6950 fffffadf`969335ee 00000000`000005cf : mrxsmb+0x5d00

fffff800`003c68f8 fffffadf`000005cf : fffff800`003c6950 fffffadf`969335ee 00000000`000005cf fffffadf`96931cf3 : 0x598`72497852

fffff800`003c6900 fffff800`003c6950 : fffffadf`969335ee 00000000`000005cf fffffadf`96931cf3 00000000`000005b0 : 0xfffffadf`000005cf

fffff800`003c6908 fffffadf`969335ee : 00000000`000005cf fffffadf`96931cf3 00000000`000005b0 fffff800`003c7810 : 0xfffff800`003c6950

fffff800`003c6910 00000000`000005cf : fffffadf`96931cf3 00000000`000005b0 fffff800`003c7810 fffff800`01000000 : mrxsmb+0x45ee

fffff800`003c6918 fffffadf`96931cf3 : 00000000`000005b0 fffff800`003c7810 fffff800`01000000 fffff800`003c6ae0 : 0x5cf

fffff800`003c6920 00000000`000005b0 : fffff800`003c7810 fffff800`01000000 fffff800`003c6ae0 fffff800`01162a28 : mrxsmb+0x2cf3

fffff800`003c6928 fffff800`003c7810 : fffff800`01000000 fffff800`003c6ae0 fffff800`01162a28 00000000`00000003 : 0x5b0

fffff800`003c6930 fffff800`01000000 : fffff800`003c6ae0 fffff800`01162a28 00000000`00000003 fffff800`003c7ac0 : 0xfffff800`003c7810

fffff800`003c6938 fffff800`003c6ae0 : fffff800`01162a28 00000000`00000003 fffff800`003c7ac0 fffff800`01162a64 : nt!_imp_VidInitialize (nt+0x0)

fffff800`003c6940 fffff800`01162a28 : 00000000`00000003 fffff800`003c7ac0 fffff800`01162a64 fffff800`003c7ac0 : 0xfffff800`003c6ae0

fffff800`003c6948 00000000`00000003 : fffff800`003c7ac0 fffff800`01162a64 fffff800`003c7ac0 fffff800`010c8fcf : nt!MiAllocatePoolPages+0xfec

fffff800`003c6950 fffff800`003c7ac0 : fffff800`01162a64 fffff800`003c7ac0 fffff800`010c8fcf fffffadf`a1e0d044 : 0x3

fffff800`003c6958 fffff800`01162a64 : fffff800`003c7ac0 fffff800`010c8fcf fffffadf`a1e0d044 fffff800`003c6ab0 : 0xfffff800`003c7ac0

STACK_COMMAND: kb

FOLLOWUP_IP:

mrxsmb+310d

fffffadf`9693210d ?? ???

SYMBOL_STACK_INDEX: 9

SYMBOL_NAME: mrxsmb+310d

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: mrxsmb

IMAGE_NAME: mrxsmb.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0xD1_W_mrxsmb+310d

BUCKET_ID: X64_0xD1_W_mrxsmb+310d

Followup: MachineOwner

-

0: kd> lmvm mrxsmb

start end module name

fffffadf`9692f000 fffffadf`969fc000 mrxsmb T (no symbols)

Loaded symbol image file: mrxsmb.sys

Image path: mrxsmb.sys

Image name: mrxsmb.sys

Timestamp: unavailable (FFFFFFFE)

CheckSum: missing

ImageSize: 000CD000

Translations: 0000.04b0 0000.04e0 0409.04b0 0409.04e0

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