lost ping packet on ESX3.0.2 and virtual server

[vclovis]

Hello, I'have a problem on ESX 3.0.2 server: I use software for supervision and I lost ping packet.

The supervision software send ping every 5min and occasionally I havent response from the ESX host and from some of the virtual server running on the cluster of ESX

Esx run on 3 identical DELL poweredge 2900 with 2broadcom netextreme BCM5708 and 4intel 82571EB for the network, 2*QLA2340 SAN adapter

they are 2 vswitch: 1 for service console and vmotion, 1 for the virtual machine

I find : http://kb.vmware.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=1290&slice...

but I'havent IRQ conflict

the ESX and the virtual center dont log any information

the virtual machines was suse linux, windows server, novell

[LarsLiljeroth]

Hi

Welcome to the forum

Does the Broadcom nic have the latest firmware? if not try and update.

Do you loose even more Ping if you put load on the Nic.

// Lars Liljeroth

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[vclovis]

hello and thanks for answer.

lspci -v:

05:00.0 Ethernet controller: Broadcom Corporation Broadcom NetXtreme II BCM5708 1000Base-T (rev 12)

Subsystem: Dell Computer Corporation: Unknown device 01b1

Flags: bus master, 66Mhz, medium devsel, latency 32, IRQ 16

Memory at da000000 (64-bit, non-prefetchable)

Capabilities: PCI-X non-bridge device.

Capabilities: Power Management version 2

Capabilities: Vital Product Data

Capabilities: Message Signalled Interrupts: 64bit+ Queue=0/0 Enable-

09:00.0 Ethernet controller: Broadcom Corporation Broadcom NetXtreme II BCM5708 1000Base-T (rev 12)

Subsystem: Dell Computer Corporation: Unknown device 01b1

Flags: bus master, 66Mhz, medium devsel, latency 64, IRQ 16

Memory at d6000000 (64-bit, non-prefetchable)

Capabilities: PCI-X non-bridge device.

Capabilities: Power Management version 2

Capabilities: Vital Product Data

Capabilities: Message Signalled Interrupts: 64bit+ Queue=0/0 Enable-

ethtool -i vmnic0:

driver: bnx2

version: 1.5.10b

firmware-version: 2.9.1

bus-info: 05:00.0

Where I can find the up to date firmware version??

[LarsLiljeroth]

It think you can find it on Dell's support site.

// Lars Liljeroth

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[AndreTheGiant]

Some old Broadcom NIC has TOE enabled or old firmware with some bug.

As suggest you before check for firmware update.

Se also with ifconfig if you have some dropped packets.

Andre

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[vinoji2005]

I have checked the Dell Web site latest Firmware Version 4.6.9 .release Date 13/4 2009 .

I think your server NIC firmware lower version can you update and below link you can download the Driver

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PWE_...

If you found this information useful, please consider awarding points for "Correct" or "Helpful". Thanks!!!

Vinoth

[vclovis]

hello and thanks for your help,

I download the up to date firmware, I patch when it's possible (the ESX server are in production with more 50 virtual machines)

I will update the post with the renew information

[vclovis]

hello, I took out the broadcom network card of the virtual switch and I always have the same network errors.

I don't flash the firmware but I havent any other search idea for solve the problem.

[vclovis]

the result of the ifconfig on each ESX server:

Sorry for delay.

# ifconfig

lo Link encap:Local Loopback

inet addr:127.0.0.1 Mask:255.0.0.0

UP LOOPBACK RUNNING MTU:16436

Metric:1

RX packets:53209571 errors:0 dropped:0 overruns:0

frame:0

TX packets:53209571 errors:0 dropped:0 overruns:0

carrier:0

collisions:0 txqueuelen:0

RX bytes:505036493

(481.6 Mb) TX bytes:505036493 (481.6 Mb)

vmnic0 Link encap:Ethernet

HWaddr 00:1C:23:C1:94:D9

UP BROADCAST RUNNING MULTICAST MTU:1500

Metric:1

RX packets:30049316 errors:0 dropped:0 overruns:0

frame:0

TX packets:0 errors:0 dropped:0 overruns:0

carrier:0

collisions:0 txqueuelen:1000

RX

bytes:1380682309 (1316.7 Mb) TX bytes:0 (0.0 b)

Interrupt:121

Memory:da000000-da012100

vmnic1 Link encap:Ethernet HWaddr

00:1C:23:C1:94:DB

UP BROADCAST RUNNING MULTICAST MTU:1500

Metric:1

RX packets:30068804 errors:0 dropped:0 overruns:0

frame:0

TX packets:0 errors:0 dropped:0 overruns:0

carrier:0

collisions:0 txqueuelen:1000

RX

bytes:3495842604 (3333.8 Mb) TX bytes:0 (0.0 b)

Interrupt:121

Memory:d6000000-d6012100

vmnic2 Link encap:Ethernet HWaddr

00:15:17:3D:B6:E2

UP BROADCAST RUNNING MULTICAST MTU:1500

Metric:1

RX packets:1800585240 errors:0 dropped:0 overruns:0

frame:0

TX packets:1902725839 errors:0 dropped:0 overruns:0

carrier:0

collisions:0 txqueuelen:1000

RX

bytes:3001271390 (2862.2 Mb) TX bytes:3679818951 (3509.3 Mb)

Base

address:0xece0 Memory:d5ee0000-d5f00000

vmnic3 Link encap:Ethernet

HWaddr 00:15:17:3D:B6:E3

UP BROADCAST RUNNING MULTICAST MTU:1500

Metric:1

RX packets:336974541 errors:0 dropped:0 overruns:0

frame:0

TX packets:100333608 errors:0 dropped:0 overruns:0

carrier:0

collisions:0 txqueuelen:1000

RX

bytes:4014492687 (3828.5 Mb) TX bytes:635797298 (606.3 Mb)

Base

address:0xecc0 Memory:d5ea0000-d5ec0000

vmnic4 Link encap:Ethernet

HWaddr 00:15:17:3D:B8:74

UP BROADCAST RUNNING MULTICAST MTU:1500

Metric:1

RX packets:282139020 errors:0 dropped:0 overruns:0

frame:0

TX packets:4 errors:0 dropped:0 overruns:0

carrier:0

collisions:0 txqueuelen:1000

RX

bytes:18593844 (17.7 Mb) TX bytes:240 (240.0 b)

Base

address:0xbce0 Memory:de3e0000-de400000

vmnic5 Link encap:Ethernet

HWaddr 00:15:17:3D:B8:75

UP BROADCAST RUNNING MULTICAST MTU:1500

Metric:1

RX packets:276286970 errors:0 dropped:0 overruns:0

frame:0

TX packets:685927068 errors:0 dropped:0 overruns:0

carrier:0

collisions:0 txqueuelen:1000

RX

bytes:3082622710 (2939.8 Mb) TX bytes:1812958851 (1728.9 Mb)

Base

address:0xbcc0 Memory:de3a0000-de3c0000

vswif0 Link encap:Ethernet

HWaddr 00:50:56:44:65:87

inet addr:172.17.254.140

Bcast:172.17.255.255 Mask:255.255.0.0

UP BROADCAST RUNNING

MULTICAST MTU:1500 Metric:1

RX packets:284259220 errors:0

dropped:0 overruns:0 frame:0

TX packets:71346073 errors:0 dropped:0

overruns:0 carrier:0

collisions:0 txqueuelen:1000

RX

bytes:3584565706 (3418.5 Mb) TX bytes:2692931899 (2568.1

Mb)

#

ifconfig

lo Link encap:Local Loopback

inet

addr:127.0.0.1 Mask:255.0.0.0

UP LOOPBACK RUNNING MTU:16436

Metric:1

RX packets:65900763 errors:0 dropped:0 overruns:0

frame:0

TX packets:65900763 errors:0 dropped:0 overruns:0

carrier:0

collisions:0 txqueuelen:0

RX

bytes:1668447690 (1591.1 Mb) TX bytes:1668447690 (1591.1 Mb)

vmnic0

Link encap:Ethernet HWaddr 00:1C:23:C1:93:0A

UP BROADCAST RUNNING

MULTICAST MTU:1500 Metric:1

RX packets:338552181 errors:0

dropped:0 overruns:0 frame:0

TX packets:68683275 errors:0 dropped:0

overruns:0 carrier:0

collisions:0 txqueuelen:1000

RX

bytes:3989612916 (3804.7 Mb) TX bytes:3630240531 (3462.0 Mb)

Interrupt:121 Memory:da000000-da012100

vmnic1 Link encap:Ethernet

HWaddr 00:1C:23:C1:93:0C

UP BROADCAST RUNNING MULTICAST MTU:1500

Metric:1

RX packets:30480597 errors:0 dropped:0 overruns:0

frame:0

TX packets:0 errors:0 dropped:0 overruns:0

carrier:0

collisions:0 txqueuelen:1000

RX

bytes:4179415384 (3985.8 Mb) TX bytes:0 (0.0 b)

Interrupt:121

Memory:d6000000-d6012100

vmnic2 Link encap:Ethernet HWaddr

00:15:17:3D:B7:16

UP BROADCAST RUNNING MULTICAST MTU:1500

Metric:1

RX packets:899918468 errors:0 dropped:0 overruns:0

frame:0

TX packets:934556496 errors:0 dropped:0 overruns:0

carrier:0

collisions:0 txqueuelen:1000

RX

bytes:2362597519 (2253.1 Mb) TX bytes:2970334142 (2832.7 Mb)

Base

address:0xece0 Memory:d5ee0000-d5f00000

vmnic3 Link encap:Ethernet

HWaddr 00:15:17:3D:B7:17

UP BROADCAST RUNNING MULTICAST MTU:1500

Metric:1

RX packets:774568074 errors:0 dropped:0 overruns:0

frame:0

TX packets:521179668 errors:0 dropped:0 overruns:0

carrier:0

collisions:0 txqueuelen:1000

RX

bytes:1837639356 (1752.5 Mb) TX bytes:3037511342 (2896.7 Mb)

Base

address:0xecc0 Memory:d5ea0000-d5ec0000

vmnic4 Link encap:Ethernet

HWaddr 00:15:17:3D:B6:DC

UP BROADCAST RUNNING MULTICAST MTU:1500

Metric:1

RX packets:264851893 errors:0 dropped:0 overruns:0

frame:0

TX packets:3 errors:0 dropped:0 overruns:0

carrier:0

collisions:0 txqueuelen:1000

RX

bytes:1426976035 (1360.8 Mb) TX bytes:180 (180.0 b)

Base

address:0xbce0 Memory:de3e0000-de400000

vmnic5 Link encap:Ethernet

HWaddr 00:15:17:3D:B6:DD

UP BROADCAST RUNNING MULTICAST MTU:1500

Metric:1

RX packets:2465823584 errors:0 dropped:0 overruns:0

frame:0

TX packets:1852807874 errors:0 dropped:0 overruns:0

carrier:0

collisions:0 txqueuelen:1000

RX

bytes:905194198 (863.2 Mb) TX bytes:3998298970 (3813.0 Mb)

Base

address:0xbcc0 Memory:de3a0000-de3c0000

vswif0 Link encap:Ethernet

HWaddr 00:50:56:4B:97:89

inet addr:172.17.254.180

Bcast:172.17.255.255 Mask:255.255.0.0

UP BROADCAST RUNNING

MULTICAST MTU:1500 Metric:1

RX packets:287250133 errors:0

dropped:0 overruns:0 frame:0

TX packets:64595419 errors:0 dropped:0

overruns:0 carrier:0

collisions:0 txqueuelen:1000

RX

bytes:1194737049 (1139.3 Mb) TX bytes:272111086 (259.5 Mb)

# ifconfig

lo Link encap:Local

Loopback

inet addr:127.0.0.1 Mask:255.0.0.0

UP

LOOPBACK RUNNING MTU:16436 Metric:1

RX packets:9844813 errors:0

dropped:0 overruns:0 frame:0

TX packets:9844813 errors:0 dropped:0

overruns:0 carrier:0

collisions:0 txqueuelen:0

RX

bytes:4165988542 (3972.9 Mb) TX bytes:4165988542 (3972.9 Mb)

vmnic0

Link encap:Ethernet HWaddr 00:1C:23:C1:94:D4

UP BROADCAST RUNNING

MULTICAST MTU:1500 Metric:1

RX packets:27346355 errors:0

dropped:0 overruns:0 frame:0

TX packets:0 errors:0 dropped:0

overruns:0 carrier:0

collisions:0 txqueuelen:1000

RX

bytes:2706974324 (2581.5 Mb) TX bytes:0 (0.0 b)

Interrupt:121

Memory:da000000-da012100

vmnic1 Link encap:Ethernet HWaddr

00:1C:23:C1:94:D6

UP BROADCAST RUNNING MULTICAST MTU:1500

Metric:1

RX packets:27346896 errors:0 dropped:0 overruns:0

frame:0

TX packets:0 errors:0 dropped:0 overruns:0

carrier:0

collisions:0 txqueuelen:1000

RX

bytes:2929524342 (2793.8 Mb) TX bytes:0 (0.0 b)

Interrupt:121

Memory:d6000000-d6012100

vmnic2 Link encap:Ethernet HWaddr

00:15:17:3D:B6:04

UP BROADCAST RUNNING MULTICAST MTU:1500

Metric:1

RX packets:506111241 errors:0 dropped:0 overruns:0

frame:0

TX packets:256235232 errors:0 dropped:0 overruns:0

carrier:0

collisions:0 txqueuelen:1000

RX

bytes:1831079853 (1746.2 Mb) TX bytes:1558711865 (1486.5 Mb)

Base

address:0xece0 Memory:d5ee0000-d5f00000

vmnic3 Link encap:Ethernet

HWaddr 00:15:17:3D:B6:05

UP BROADCAST RUNNING MULTICAST MTU:1500

Metric:1

RX packets:259600147 errors:0 dropped:0 overruns:0

frame:0

TX packets:4055046 errors:0 dropped:0 overruns:0

carrier:0

collisions:0 txqueuelen:1000

RX

bytes:1238240711 (1180.8 Mb) TX bytes:1390511309 (1326.0 Mb)

Base

address:0xecc0 Memory:d5ea0000-d5ec0000

vmnic4 Link encap:Ethernet

HWaddr 00:15:17:3D:B7:0E

UP BROADCAST RUNNING MULTICAST MTU:1500

Metric:1

RX packets:317913512 errors:0 dropped:0 overruns:0

frame:0

TX packets:71435160 errors:0 dropped:0 overruns:0

carrier:0

collisions:0 txqueuelen:1000

RX

bytes:3233653896 (3083.8 Mb) TX bytes:1233240235 (1176.1 Mb)

Base

address:0xbce0 Memory:de3e0000-de400000

vmnic5 Link encap:Ethernet

HWaddr 00:15:17:3D:B7:0F

UP BROADCAST RUNNING MULTICAST MTU:1500

Metric:1

RX packets:1631511445 errors:0 dropped:0 overruns:0

frame:0

TX packets:1470927473 errors:0 dropped:0 overruns:0

carrier:0

collisions:0 txqueuelen:1000

RX

bytes:2949342669 (2812.7 Mb) TX bytes:2481366925 (2366.4 Mb)

Base

address:0xbcc0 Memory:de3a0000-de3c0000

vswif0 Link encap:Ethernet

HWaddr 00:50:56:43:E1:04

inet addr:172.17.254.190

Bcast:172.17.255.255 Mask:255.255.0.0

UP BROADCAST RUNNING

MULTICAST MTU:1500 Metric:1

RX packets:269255001 errors:0

dropped:0 overruns:0 frame:0

TX packets:45081387 errors:0 dropped:0

overruns:0 carrier:0

collisions:0 txqueuelen:1000

RX

bytes:3132572115 (2987.4 Mb) TX bytes:4033331373 (3846.4 Mb)

[vclovis]

up, I always have the problem and I can not find a solution.

only guest OS have lost packages:

result of ifconfig on SLES guest :

eth0 Lien encap:Ethernet HWaddr 00:50:56:B9:0D:CD

inet adr:172.17.254.85 Bcast:172.17.255.255 Masque:255.255.0.0

UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1

RX packets:122727858 errors:3630 dropped:29724 overruns:0 frame:0

TX packets:32290309 errors:0 dropped:0 overruns:0 carrier:0

collisions:0 lg file transmission:1000

RX bytes:2439994872 (2326.9 Mb) TX bytes:1132336925 (1079.8 Mb)

Interruption:177 Adresse de base:0x1400