VMtools Status Help

[timcwhite]

Good morning,

I've set up an alarm within Virtual Center that monitors the Vmtools status (Heartbeat Alarm)of each VM. When the tools stop, it sends me an alarm, then runs a script to restart the tools. The alarm piece works but the script doesn't. The sad thing is that I use to have this running until I upgraded our environment. I can't figure out what I am going wrong. I tried adding the On Error Resume Next statement. I didn't get any errors after adding that statement but it still didn't work. Thanks for looking at this with me. Below is the script:

Set objSWbemLocator = CreateObject("WBemScripting.SWbemLocator")

set objWMIService = objSWbemLocator.ConnectServer (Wscript.Arguments(0), "root\cimv2", "Domain\username", Wscript.Arguments(1))

Set colServices = objWMIService.ExecQuery ("Select * from Win32_Service Where Name = 'vmtools'")

For Each objService in colServices

errReturnCode = objService.StopService()

Next

Wscript.Sleep 20000

For Each objService in colServices

errReturnCode = objService.StartService()

Next

Here are the errors that I am getting;

I loaded the script on a VM directly just to test it.

When I run c:\scripts>restarttools.vbs I get the following error: Runtime error: Subscript out of range

When I use c:\scripts>restarttools.vbs {tagetname}, I get the following error: Runtime error: Subscript out of range

When I use c:\scripts>restarttools.vbs {tagetname} password, I get the following error: SWbemlocator: User Connections can't be used for local connections

Can anyone help me? Thanks

Tim

[Jasemccarty]

The script looks familiar:

http://www.jasemccarty.com/blog/2008/12/virtual-machine-heartbeat-state-band.html

What happens if you run the script from a cmdline?

I put the script in a folder on the C: drive of my vCenter Server. Then from a cmdline, I call it this way...

cscript.exe c:\scripts\restarttools.vbs Password

Just replace targetname with the name of the VM. Note: The VM machine name MUST match the VM's name in vCenter.

Jase McCarty

http://www.jasemccarty.com

Co-Author of VMware ESX Essentials in the Virtual Data Center

(ISBN:1420070274) from Auerbach

_{Please consider awarding points if this post was helpful or correct}

[timcwhite]

Thanks Jase! You helped me with this one last November and it worked wonderfully but since then, I have rebuilt all of our ESX machines and Virtual Center server. Now I can't get it to work.

I have loaded the the script on the Virtual Center Server but no matter what machine i use as the target, i keep getting, "The RPC server is unavailable" error message.

Previously, I was loading the script directly on the VM itself to test. Any sugestions?

Thanks,

Tim

[Jasemccarty]

Hey Tim,

So... When the VM's Tools status hits the tank, the guests are basically hung huh?

Jase McCarty

http://www.jasemccarty.com

Co-Author of VMware ESX Essentials in the Virtual Data Center

(ISBN:1420070274) from Auerbach

_{Please consider awarding points if this post was helpful or correct}

[timcwhite]

Correct, once we take a backup of a machine the tools stop. Subsequently, we can't take a future backup because the tools appear to be stopped in Virtual Center.

[timcwhite]

No matter what I do I keep getting that RPC server unavailable error message. Jase, do you have any ideas?

Thanks