sasser
Contributor
Contributor

Start ESX Server v3.0.1 on HP DL580 G2 fails with this error:

vmware ESX Server: Mode: 4670: vmkernal not loaded: cannot PSOD

Kernal Panic: Fatal exection

and the server standing still.

I have a HP DL580 G2 Server with 3 CPUs and 16x 512 MB RAM.

The error also comes in the Debug modus. The start on the Service console is okay. I have installed the latest firmwareupdate for the Raidcontroller v2.66. The BIOS is also up to date vP27. A ESX Serverinstallaltion v3.0.1 before Firmwareupdate starts normal the Server. After Firmwareupdate a have deleted the Raid and ESX Server new installed. Now, the start hangs with the error. Please help me. \!!!

Thanks & bye

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8 Replies
Texiwill
Leadership
Leadership

Hello,

I am not sure you can have just 3 CPUs and run ESX. If you remove the third CPU does the machine boot?

Also, there is quite a bit of stuff above the error you see. Can you get that for us?

Also run HP Diagnostics at least 10 times. Also run memtest86 at least 48 hours. Fully vet your hardware.

Best regards,

Edward

--
Edward L. Haletky
vExpert XIV: 2009-2022,
VMTN Community Moderator
vSphere Upgrade Saga: https://www.astroarch.com/blogs
GitHub Repo: https://github.com/Texiwill
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sasser
Contributor
Contributor

Thx for your message!

I will testing tommorow this topic:

http://kb.vmware.com/selfservice/microsites/search.do?cmd=displayKC&externalId=1081

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jmcclymont
Contributor
Contributor

hello,

i had the same problem with dl585 and the solution is:

look the pci slots. the error was gone and esx booted correct when i changed the pci card in the slots. i had in one server only nc7170 nic and got the same error. after implement a sa624 in the first 133 mbit slot eveything was fine.

jeff

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sasser
Contributor
Contributor

http://www.vmware.com/community/thread.jspa?threadID=68087&tstart=0

ESX Server requires a BIOS MPS Table Mode setting of Full Table APIC. With the exception of the specific systems referenced below, the following BIOS settings must be applied in order if available:

System Options > OS Selection: Select Windows 2000.

Advanced Options > MPS Table Mode: Select Full Table APIC.

And now, my system works fine Smiley Wink

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Cloneranger
Hot Shot
Hot Shot

I wouldnt have thought ESX would boot without a symetrical number of CPUs,

I am surprised it even attempts to boot to be honest,

I am even more surprised the HP box didnt disable the odd chip at POST,

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Cloneranger
Hot Shot
Hot Shot

thats astonishing,

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About these three CPUs, have you added CPUs later, and if so, are you sure all these CPUs in the system have the same stepping?

Visit my blog at http://www.vmdamentals.com
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Cloneranger
Hot Shot
Hot Shot

3 cpus.. how odd.

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