dmagnoni
Contributor
Contributor

HP Proliant DL580 G5 freeze after sometimes

Hi All,

after 2 weeks on production environment both host freeze.

Any suggestion about?

IRQ sharing?

Thanks

D.

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4 Replies
Texiwill
Leadership
Leadership

Hello,

A few things I would do:

1) Verify firmware levels of all hardware components.

2) Verify BIOS settings are correct for ESX.

3) Verify hardware using HP Diagnostics run for at least 24 hours.

4) Verify memory using memtest86 for at least 24 hours

DL580G1s had an IRQ sharing issue with the onboard ILO, but that just meant the performance of the 1st onboard pNIC was atrocious. Nothing would cause a hang.

I would also place a monitor (video head) on the machine and see if there are any things showing up on screen. Check the IML Log for errors as well.


Best regards,

Edward L. Haletky

VMware Communities User Moderator

====

Author of the book 'VMWare ESX Server in the Enterprise: Planning and Securing Virtualization Servers', Copyright 2008 Pearson Education. CIO Virtualization Blog: http://www.cio.com/blog/index/topic/168354, As well as the Virtualization Wiki at http://www.astroarch.com/wiki/index.php/Virtualization

--
Edward L. Haletky
vExpert XII: 2009-2020,
VMTN Community Moderator
vSphere Upgrade Saga: https://www.astroarch.com/blogs
GitHub Repo: https://github.com/Texiwill
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Schorschi
Expert
Expert

Not only the 580 G1, we had HP replace every G2 with G3 running ESX, this was about 3 years ago, and we instantly reduced our hardware issues to almost 0. There is or was something that VMware ESX OS just completely drove 580 G2 nuts, we had lots of unexpected ASRs. HP finally determined that the G2 mainboard design to some degree was core to the issue, but since HP replaced all G2s with G3s at their expense, and we did not have issues with the G3s, we did not continue to drive for the specific details at that time.

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dmagnoni
Contributor
Contributor

Hello,

where I can found the right BIOS settings?

Thanks a lot!

Daniele

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Texiwill
Leadership
Leadership

Hello,

You would need to go to the HP website for that, but the main change is to make sure MPS Table Mode is set to Full Table APIC.


Best regards,

Edward L. Haletky

VMware Communities User Moderator

====

Author of the book 'VMWare ESX Server in the Enterprise: Planning and Securing Virtualization Servers', Copyright 2008 Pearson Education. CIO Virtualization Blog: http://www.cio.com/blog/index/topic/168354, As well as the Virtualization Wiki at http://www.astroarch.com/wiki/index.php/Virtualization

--
Edward L. Haletky
vExpert XII: 2009-2020,
VMTN Community Moderator
vSphere Upgrade Saga: https://www.astroarch.com/blogs
GitHub Repo: https://github.com/Texiwill
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