forbes
Enthusiast
Enthusiast

HP Insight Manager service console agent install

Hi,

I am looking for a link to a "how to" install the insight manager agent. I have looked on the HP site and the forums here, but I can't some up with anything particularly useful.

I want to include it in my ESX Reference Card . It will get added to a section, with links to the other agents. Here's an excerpt for those not interested in the card:

• Install hardware management agents as required:

VMware overview: http://www.vmware.com/support/esx25/doc/sys_mgmt_links.html

VMware latest tech note: http://www.vmware.com/pdf/esx302_cfg_mgmt_tools.pdf

Dell: http://www.dell.com/downloads/global/solutions/installing_dell_openmanage_on_esx.pdf

HP:

IBM: http://wiki01.haw.ibm.com/collaboration/wiki/display/redwiki/ESXServerinstallation

• Install backup agents as required

Thanks, Forbes.

Forbes Guthrie

Forbes Guthrie http://www.vReference.com vExpert
Tags (4)
0 Kudos
35 Replies
RobBuxton
Enthusiast
Enthusiast

The installation instructions are contained in the README file within the tgz file that you download.

I'm not too sure there's a specific page anywhere for the actual agent installation.

You start from the download e.g. http://h18023.www1.hp.com/support/files/server/us/download/27853.html which has instructions for unpacking the file and then where to go from there. The problem with this as a link is that it's only valid for this release of the agents.

pcomo
Enthusiast
Enthusiast

Hi,

be carefull we have encountered some problem with HP insight management.(7.6.0 and 7.8.0)

ESX server lost connection with VCS and a restart of vpxa service and mgmt service cannot resolve the problem, we needed to reboot esx server.

Check all information before installing.

0 Kudos
Texiwill
Leadership
Leadership

Hello,

To install the HPASM agents.... Once the file is on your ESX server.

tar -xzf hpmgmt-7.8.0-vmware3x.tgz

cd hpmgmt/780

./installvm780.sh --install

If you want help using the --help option

If you are upgrading use the --uninstall option to first uninstall your old agents then the --install option to install the new agents.

The script should include everything you want. These instructions will also work for 7.9.0 of the agents.

Best regards,

Edward L. Haletky, author of the forthcoming 'VMWare ESX Server in the Enterprise: Planning and Securing Virtualization Servers', publishing January 2008, (c) 2008 Pearson Education. Available on Rough Cuts at http://safari.informit.com/9780132302074

--
Edward L. Haletky
vExpert XIV: 2009-2022,
VMTN Community Moderator
vSphere Upgrade Saga: https://www.astroarch.com/blogs
GitHub Repo: https://github.com/Texiwill
0 Kudos
Schorschi
Expert
Expert

HP agents 7.7.0, 7.8.0 and 7.9.0 all have some real issues with VMware ESX OS. OpenIPMI driver install is incomplete and reports failed configuration in the logs but not to the installation script so you may not see the issue until you stop/start the agents or shutdown/reboot. HP has know about this issue for a long time but has been very slow to react. Given that some of the newest HP blades and G5 class servers must use OpeIPMI method based agents, this is not good, at all.

0 Kudos
quickquestion
Contributor
Contributor

Hi, I am just about to move from HP agent version 7.6b to 7.8 on ESX 2.5.4. I assume I have to uninstall the previous version first, and that the uninstall no longer uninstalls the whole snmp?

After reading the post I am a bit wary, as I am installing this on a standalone ESX host, which, while being a Test environment, cannot really be resarted due to the amount of VMs and its use during the day.

Has anyone had any decent experiences with this upgrade?!

0 Kudos
RobBuxton
Enthusiast
Enthusiast

ESX will not need a restart for the agent upgrade.

It's quite a while since I did it, but the upgrade should remove the previous version.

The main thing you're likely to break is the HP Agents, not ESX itself, so the risk is low.

You should also read the README.txt file and try pre-configuring the hpmgmt.conf file and using the silent install as it suggests.

0 Kudos
Schorschi
Expert
Expert

Mixed results for us. We found that uninstalling the old version avoids issues that some times popup. Sometimes, once in a while the rpm database gets confused and the HP install script will say something is not uninstalled that that really is. Above all, be cautious. I would not update the agents on any ESX host with any live VMs, just as a best practice approach.

0 Kudos
Dennis2
Contributor
Contributor

The latest version seems to be v7.9.1 (11 Dec 2007) hpmgmt-7.9.1-vmware3x.tgz

and "Support has been added for VMware ESX Server 3.5.0."

0 Kudos
depping
Leadership
Leadership

In at least one previous version their was a memory leak caused by HPIM Rob, I consider this as a big risk on an ESX machine.

Duncan

My virtualisation blog:

0 Kudos
Schorschi
Expert
Expert

Sorry guys, been meaning to update this thread. We have found ANOTHER issue with 7.9.1 that HP is trying to resolve actively. The HP IML is not being updated correctly under 7.9.x agents. Some events to not clear, or revert, for example NIC state - say link down, if you fix the issue, then it shows green for link up in IML, but click the refresh button a few times, it show RED, but the NIC sub agent says the Link is Up, and it you physically check the port, it is up. We have reproduced this on several servers, both rackables and blades, different makes and models.

If the IML is wrong, the when you run hplog -v you get bad information. Also, we have found SOME events are never reported to the IML now. For example, if you break a RAID 1 set, by pulling a drive, the /var/log/messages log from cma* process reports the issue, but the drive event is never logged in IML. We have also reported this to HP.

0 Kudos
jvchandoo
Contributor
Contributor

The URL to download HP Insight Manager agents for ESX 3.5 server is

0 Kudos
Schorschi
Expert
Expert

After two hours with HP, on a new issue (for us) with 7.9.0 and 7.9.1, we got the wonderful System Management Home Page timeout issue. The fix for us, was to just execute...

service snmpd restart

When it happens. Doing the typical...

service hpasm stop

service snmpd stop

service snmpd start

service hpasm start

Which is what HP told us to do, at least two or three times until the problem is gone, did not work, but running...

Doing...

service snmpd restart

Alone worked 9 times straight on 9 different servers (this case DL580G5). We figure every time we reboot ESX we need to check for the timeout issue. At least until HP figures this one out, maybe in 8.0.0 agents?

0 Kudos
Stuarty1874
Contributor
Contributor

Folks, has anyone managed to fix this issue???? Its driving me nuts.

When I install my HP Agents (either 7.9.0, 7.9.1 or 8.0.0) the SMH is blank. I use a scripted install but it looks like it fails as the SMH screen is blank.

I've attached a screenshot of the SMH when I login using https://server:2381

  • Any idea where I might be going wrong?*

0 Kudos
mitchellm3
Enthusiast
Enthusiast

Not sure. I ran into the same problem. So I changed my method instead. Rather than use the install script, I just copy in a good snmpd.conf file.

#Install HP Insight Management Agents 7.9.1:

#Paste the following into PuTTY:

mv -f /etc/snmp/snmpd.conf /etc/snmp/snmpd.conf.old

scp root@exhost.company.com:/vmfs/volumes/WOC_ESX2_ADMIN/hpim791/snmpd.conf /etc/snmp

#enter password then paste below

cd /tmp

scp root@exhost.company.com:/vmfs/volumes/WOC_ESX2_ADMIN/hpim791/hpmgmt-7.9.1-vmware3x.tgz /tmp

  1. Enter password then paste below:

tar -xzvf hpmgmt-7.9.1-vmware3x.tgz

cd hpmgmt/791/

./installvm791.sh --install

#Type "y" for every response. Type "Y" for use an existing snmpd.conf and then "n" for the next one.

Anyway, although manual, it is still so much quicker than running through the entire setup. Also, you don't have to enter a password if you download the files from a website. I just didn't bother getting that part set up. This is part of an install script that I found on the forums and it has made my ESX installs so much quicker.

0 Kudos
Schorschi
Expert
Expert

HP just told us yesterday, that if you answer yes to the trap/management enablement in the script interactvie process, or you set the exports to yes in the hpmgmt confuration file for silent install of 8.0.0 agents, the issue occurs. HP has state that trap enablement is not supported, which is odd, since the documentation says nothing about unsupported options like this. Also, HP stated that the only valid way to set SNMP trap sinks is to edit the snmpd.conf file, this is a new twist for us, since we do that already, but never have heard that the hpmgmt configuration files has unsupported exports? I think HP is confused, and we have asked for explanation, which, HP responded with... we are escalating your case to next level... not a good response, from HP, which implies that HP is confused, again.

0 Kudos
kinsden
Enthusiast
Enthusiast

Hi Stuarty1874,

The solution is to restart the hpsmhd and snmpd services. This will also fix the connection timeout errors if you are getting any. Let me know how it goes. Cheers!

0 Kudos
Schorschi
Expert
Expert

HP now swears that our hpmgmt.conf file is corrupt, and that the file we have used for 7.2.x through 7.9.x is not functional for 8.0.0. We are trying a new hpmgmt.conf file. But we do not believe seriously that this the answer. But trying it non-the-less.

0 Kudos
ncarde
Enthusiast
Enthusiast

Stuarty -- adding this to your snmpd.conf file and then restart the mgmt agents:

master agentx

dlmod cmaX /usr/lib/libcmaX.so

0 Kudos
SHAMRIN
Contributor
Contributor

Hi!

Similar problem. Solution very simple Smiley Wink

For edit hpmgmt.conf.example use only linux editor (like nano), not wordpad or other

Good Luck

0 Kudos