LGITSupport
Contributor
Contributor

Error connecting: Unknown MKS event

We have copme across a problem accessing a remote console for all of our VMs. This seems to have something to do with applying BGInfo to our windows administrator account using group policy, we have since removed this policy but we still have the same problem.

Can anyone help??

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2 Replies
jpoling
Enthusiast
Enthusiast

I see this on one particular system but we do not ahve BGinfo. . .have you determined what is causing it?

Jeff

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LGITSupport
Contributor
Contributor

Hi

I finally found what the problem was, it was due to a webcam installed on my PC (Canyon CNR-WCAM43)

Once I removed this from my system The remote console worked fine

Dan

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