ESX server and HP Insight Manager

[nomadnate]

We're attempting to add our first VMWare ESX server (3.0.1) to Insight Manager. I'm new to VMWare and its core OS...but I can't figure out where to go from this point to get this server to report properly into HP Insight Manager.

We look to have installed the VM management (8.1.0) pack without issue. We've modified the SNMPD.conf file with our community RW/RC information, and SNMP is running. Verification with snmpwalk has returned MIB information related to the server.

From the SIM server itself, it discovers the server by IP/DNS name, however, we look to be having issues with it reporting in correctly.

It is currently showing as Unknown.

When I try to add register the ESX server from the SIM server manually, I also receive the following error:

\Program Files\HP\Virtual Machine Management\bin>vmcli -registeragent "servername"

Registering Agent on "servername"

Agent registration failed! - "servername"

The VMM agent cannot be connected or is locked to another service. Install the V

MM agent or unregister it from the other CMS.

There is no physical firewall in place between the SIM server and the ESX server, but there looks to be something hindering communication.

I can launch the Systems Management Homepage, however no data is returned.

When I look at the Product Description/Management Protocols for the server after discovery, it shows HTTP:, SMH:2.0, SSH:SSH-2.0-OpenSSH_3.6.1p2 but NO SNMP...I'm guessing this is the issue as other servers reporting correctly show SNMP 1.0 in the Management Protocol field.

Any ideas as to where to troubleshoot from here?

[abaum]

When installing the HP agents, did you answer Yes to modify the internal ESX firewall so snmp traffic can pass?

adam

[Texiwill]

Hello,

Moved to ESX v3.0 forum. CHeck out http://www.astroarch.com/wiki/index.php/HPSIM_and_ESX for assistance with this.

Best regards,

Edward L. Haletky

VMware Communities User Moderator

====

Author of the book 'VMWare ESX Server in the Enterprise: Planning and Securing Virtualization Servers', Copyright 2008 Pearson Education.

Blue Gears and SearchVMware Pro Blogs: http://www.astroarch.com/wiki/index.php/Blog_Roll

Top Virtualization Security Links: http://www.astroarch.com/wiki/index.php/Top_Virtualization_Security_Links

[nomadnate]

I believe we did, yes...we looked within the GUI after the install and ports 161/162 were allowed. Anything else to verify with respect to this?

I believe it is something with SNMP, but we are new to this product...have had a couple of hurdles trying to get this to report correctly.

[Rob_Bohmann1]

Did you verify the system management home page is working? (Open a browser to servername:2381) That will tell you at least if the agents are working on the host,

[Goodspd]

Hi there,

If you don't have any information in the SMH normally this is a SNMP configuration problem, typically a good SNMP config file should be like this:

rwcommunity private 127.0.0.1

rocommunity public 127.0.0.1

rocommunity public <IP addr of ur IM Server>

trapcommunity public

trapsink <IP addr of ur IM Server> public

Hope it helps,

Goodspeed

[nomadnate]

Hi.

Yes, we can access the SMH without issue....but no hardware is showing once accessing the SMH (disk, CPU, etc).

[nomadnate]

Thanks Goodspeed.

Is an RO community needed? The reason I ask is we have 2 private strings created (RW&RC) and public (RW)...I keep thinking this is where the issue lies within the SNMPD config...

Appreciate your help.