vandreytrindade
Enthusiast
Enthusiast

VUM failed to authenticate

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Hi,

I'm facing this error everytime on my vCenter 6.7:

pastedImage_0.png

I tried restarting the service, but everytime I logon again on vCenter it continues to show up.

Any advice?

Att, Vandrey Trindade
1 Solution

Accepted Solutions
diegodco31
Leadership
Leadership

This is Known Issues

pastedImage_1.png

Check if the following VMware KB article helps: VMware Knowledge Base

VMware vSphere Update Manager 6.7 Release Notes

Please consider marking this answer "correct" or "helpful" if you think your question have been answered correctly.

Diego Oliveira LinkedIn: http://www.linkedin.com/in/dcodiego

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9 Replies
golddiggie
Champion
Champion

Did you provide the correct credentials to VUM to connect to vCenter (administrator@vsphere.local)?? Is this the vCSA or Windows installed??

Hosted Systems Engineer IV (VMware environment)
Brewing beer again!
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vandreytrindade
Enthusiast
Enthusiast

Yes, the VUM works normally if I just restart the service.

It is vCSA.

This is the same vCenter after restarting the service:

pastedImage_0.png

Att, Vandrey Trindade
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diegodco31
Leadership
Leadership

This is Known Issues

pastedImage_1.png

Check if the following VMware KB article helps: VMware Knowledge Base

VMware vSphere Update Manager 6.7 Release Notes

Please consider marking this answer "correct" or "helpful" if you think your question have been answered correctly.

Diego Oliveira LinkedIn: http://www.linkedin.com/in/dcodiego

View solution in original post

vandreytrindade
Enthusiast
Enthusiast

Thanks Diego!

Att, Vandrey Trindade
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perceptiv
Contributor
Contributor

Upgraded my VCSA 6.7 to 6.7d and still VUM is showing the same error, despite claiming it was fixed in 6.7c.

Anyone else experiencing the same?

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perterrabbit
Contributor
Contributor

Restart Update Manager does'nt work

Still Same Error

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g0dMAn
Enthusiast
Enthusiast

We have had this error for quite some time now.  Of course we can upgrade vCenter, but for VUM only wasn't worth it.  The KBs are wrong.  The fixes don't work.  We've tried it all.  This thread should not be labeled as "Solved", but rather "Solved for some."

I'm sorry, but "SOLVED" is not valid.

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scott28tt
VMware Employee
VMware Employee

It is the decision of the original poster to mark answers as correct or not, as their issue was resolved they chose to mark an answer.

Feel free to start your own thread or provide additional info so others may help you with an alternate solution.

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g0dMAn
Enthusiast
Enthusiast

Alright, makes sense.  That "solved" pertained to this being the final solution, but in his particular case it was.  Thanks.

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