mrchiu
Contributor
Contributor

VUM Install failed

I have installed vSphere 4 vCenter but failed to install update manager .

The error described "Error 25113: Setup Failed to generate JRE SSL Key"

How can i fix this problem ?

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30 Replies
krowczynski
Virtuoso
Virtuoso

What Database you are running?

Is VUM beeing stalled on the same machine as vcenter?

Have you looked at the logs?

MCP, VCP3 , VCP4
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AndreTheGiant
Immortal
Immortal

Maybe you have a local openssl.exe binaty that works in a wrong way.

See this post (if for VMware Server, but the problem could be the same):

Andre

Andre | http://about.me/amauro | http://vinfrastructure.it/ | @Andrea_Mauro
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mrchiu
Contributor
Contributor

DB : SQL 2005 Standard

VUM is installed on the same machine as vcenter

vCenter is installed successfully

I just find "Product: VMware vCenter Update Manager -- Error 25113.Setup failed to generate the JRE SSL keys." in the error log

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mrchiu
Contributor
Contributor

I followed these post before but i can't find any openssl.exe / related file in my server

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krowczynski
Virtuoso
Virtuoso

Have you tried.

1.) installing only vcenter.

2.) Boot the server

3.) Try to install then the vum?

MCP, VCP3 , VCP4
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mrchiu
Contributor
Contributor

I have tried your steps already. But still can't solve the problem

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krowczynski
Virtuoso
Virtuoso

Probably this can help you?

http://communities.vmware.com/thread/219725

MCP, VCP3 , VCP4
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mrchiu
Contributor
Contributor

It still fail to install......

maybe I need to re-install my OS.

remark: I am using Window Server 2003 x64bit Standard

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petkom
VMware Employee
VMware Employee

Hi,

do you have any NON-ASCII or special characters in VUM installation path. This could be problem in generating SSL key

thanks,

Petko

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mrchiu
Contributor
Contributor

all are ASCII & no special characters

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PW07
Contributor
Contributor

I have the same issue Windows 2008 x64

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obidin
Contributor
Contributor

The decision on this problem is found?

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mbiesheuvel
Contributor
Contributor

I just had the same issue. I fixed it by first stopping the vmware update manager service :-).

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PaulPrich201110
Contributor
Contributor

I have this same issue. But unlike this post, I stopped the update manager service, but the installation still rolled back at the "generating JRE SSL keys..." box. Please assist in getting this headache resolved.

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bedobash
Enthusiast
Enthusiast

I had this same issue when trying to run an upgrade install from VUM from VC 4.1 U1 to U2.

What worked for me is to wait until you get the "press next to complete the upgrade" and then stopping the VMware vCenter Update Manager Service. Then the upgrade install completed successfully.

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JayArr
Contributor
Contributor

Ed wrote:

I had this same issue when trying to run an upgrade install from VUM from VC 4.1 U1 to U2.

What worked for me is to wait until you get the "press next to complete the upgrade" and then stopping the VMware vCenter Update Manager Service. Then the upgrade install completed successfully.

I wish I could award you points for this answer... Wrapping up a 4.1 U2 vCenter upgrade - I'm sitting at my desk at 10:48 PM banging my head against the keyboard trying to figure out this error - and this simple step let's me complete the VUM upgrade.

Thank you!

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PaulPrich201110
Contributor
Contributor

Classification: UNCLASSIFIED

Caveats: FOUO

VUM Install Failed,

Jason appreciate your feedback. But the description of the issue is not clear.

Meaning, my installation DID fail, but no error was given, it just started

rolling back when it was attempting to generate the JRE SSL Keys. This started

me off in the wrong direction from the beginning.

Here was my solution: I deleted the old VUM database and created a new one.

Once I did this, the installation went just fine and completed the

installation. Update Manager is now working and the hosts are compliant.

Paul Prichard,

IT Specialist/CDE System Administrator

Chief of Staff, S6

USAMC Logistics Support Activity (LOGSA)

COMM 256-313-2470

DSN 897-2470

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dkleeman2
Contributor
Contributor

What worked for me is to wait until you get the "press next to complete  the upgrade" and then stopping the VMware vCenter Update Manager  Service. Then the upgrade install completed successfully.

I can confirm that this worked for me.

Daniel

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markuskugler
Contributor
Contributor

Thanks. This solved it for me... *facepalm*

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