VMware vSphere Update Manager Check Notification

[ivanerben]

After upgrade from 6.7 to 7.0U3 we have queued endless tasks 'VMware vSphere Update Manager Check Notification' in multiple vcenters. Update download is working fine.

Is this some bug? Anybody else with this issue?

[JacoAxians040]

Hi, I'm running into the same issue. Found article https://kb.vmware.com/s/article/84214 but it doesn't tell how to connect to the database and if I do it the way I think it is supposed to be done (/opt/vmware/vpostgres/current/bin/psql -U postgres -d VCDB) I get an error message "ERROR: relation "vci_textfiles" does not exist"

Hope someone can jump in

[ivanerben]

Open support case, fix was different deletion from database, not this.

[danL1979]

I was able to figure out a solution based on these two articles:

How I determined the task was depreciated, but the provided fix did not work: https://kb.vmware.com/s/article/84214 

How I figured out how to edit the tasks directly in the DB: https://kb.vmware.com/s/article/77202 

Step by step of what I did (I chose to disable the task, instead of deleting, just in case):

1. Enable SSH and shell for your vcenter, and SSH into it, then access the shell:

   shell

2. Stop the vpxd and vmware-content-library services

   service-control --stop vpxd
   service-control --stop vmware-content-library

3. Log into the built in DB

   /opt/vmware/vpostgres/current/bin/psql -U postgres -d VCDB

4. Verify the tasks, and find the id that matches the "VMware vSphere Update Manager Check Notification"

   select scheduledtask_id, name, enabled from vpx_scheduledtask;

5. Update the scheduled task, and set to disabled (replace with the correct ID for the task, mine was 502, but yours is probably different)

   update vpx_scheduledtask set enabled = 0 where scheduledtask_id = 502;

6. Verify task is now disabled

   select scheduledtask_id, name, enabled from vpx_scheduledtask;

7. Exit DB access

   \q

8. Start the services you turned off previously

   service-control --start vpxd
   service-control --start vmware-content-library

[Sooperfly]

Thanks for posting this. Helped me today!

[AmirFrenkel]

Click on the VCenter in the inventory view.

Select: Configure

Under Security: Scheduled Tasks

Select Update Manager Hourly and press Remove

[kevsterd]

Fixed it for me on a brand new 7.0.3U4 install !

[jaworski111]

After doing this:

Click on the VCenter in the inventory view.

Select: Configure

Under Security: Scheduled Tasks

Select Update Manager Hourly and press Remove

Did you need to restart vcenter to then clear the check notifications? Or did you just wait? I waited overnight and i still have 26 of these "Check new notifications, Queued, VMWare vSphere Update Manager Check Notification"

[DCarter433]

Thank you... finally got rid of all those queued messages!

[miladmeh8]

Thanks for posting the solution

[mgiurgeu]

yes, you need to restart