VMWare Update Manager 5.5 Update2b not present only in web client

[Palazz89]

Hi All,

i have the following issue on Update Manager 5.5 Update2b installed on Win2012R2.

The Extension plugin is not present only from vSphere Web Client (from plugin tab is not present).

From vSphere Client i can install and use correctly the plugin an the Update Manager.

The service start correctly and the path is standard during installation.

I have tried to reinstall it but issue is the same.

Any idea for fix this issue, or similar case?

Thanks and regards

Luca

[sneddo]

I'm having the same issue. "fat" client works fine, but the plugin is not even showing as installed in the web client.

VCSA 5.5 U2b, Update manager 5.5 U2b on Server 2012. We also have custom SSL certs which were known to cause a simlar problem in 5.1.

Hopefully someone has a solution for us both!

[sneddo]

My problem seemed to be fixed by re-registering VUM with vCenter using the SSO administrator account after replacing the SSL certs:

- Run VMwareUpdateManagerUtility.exe from the  VUM install directory (by default C:\Program Files (x86)\VMware\Infrastructure\Update Manager )

- Login to vCenter

- Click on Re-register to vCenter Server and enter the details.

- Click Apply, then restart the Update Manager service.

Hopefully once that is done you should see the Update Manager tab in the Monitor tab on a host object.