Update repository empty

[atakacs]

Am I the only one seeing this ?

https://hostupdate.vmware.com/software/VUM/PRODUCTION/main/vmw-depot-index.xml
<vmwdpm:vendorList xsi:schemaLocation="http://www.vmware.com/depotmanagement ../../depot-index-xml.xsd">
<vendor>
<name>vmware, inc.</name>
<code>vmw</code>
<indexfile>vmw-esx-index.xml</indexfile>
<relativePath>esx/vmw</relativePath>
<content>
<name>VMware ESX</name>
<type>http://www.vmware.com/depotmanagement/esx</type>
</content>
</vendor>
</vmwdpm:vendorList>

[scott28tt]

@atakacs 

Moderator: Moved to Update Manager Discussions

[atakacs]

Thanks

Maybe you should also notify whoever is in charge @ VMware ops - I don't think this is normal...

[scott28tt]

@atakacs 

VMTN is a user/community forum, not a channel for me or anyone else to report issues to Pat Gelsinger.

[atakacs]

My bad - I thought this was a somehow Vmware managed…

Obviously (?) did not expect escalation to top management - I don't think the CEO is in any way interested in outages in the update repositories. There might be someone in-between, though.

Support is not available over WE... so I guess we will have to wait a few hours until someone actually realise there is something broken. After all this is only a 60bn company, not a global player.

[sjesse]

There are v mware employees that are here, but if there is anything critical that needs fixing its best to open a ticket if you have support

[scott28tt]

@atakacs 

The vast majority of employees who contribute to VMTN do so voluntarily in their own time, VMTN is not a formal support mechanism. Support contracts which include weekends are available.

[atakacs]

Understood.

Let's start with the basics - is anyone else affected ? As far as I an tell the XML list of updates is… empty, which breaks the update mechanism (was working earlier today).

[atakacs · Accepted solution]

Thanks

Turned out to be an issue with our connectivity provider (which impacted bot the servers and my workstation, thus my erroneous diagnostic). False alarm…🙄