Update of ESX Server updates fail with "Metadata Download failed"

[winterp]

Can anyone help please?

Been using Update manager for quite a while but for some reason it has stopped working. Every time a download takes place it fails saying unable to download metadata. At first I thought it was something that had changed on our network but I don’t think that is the case now.

We normally only attempt to download updates for ESX hosts but I changed the scheduled job to download windows and Linux updates only to find this works but changing it back to just download ESX server updates it fails.

I have seen many items about others having same problems downloading and I have implemented many of those changes, these include changing the timeout & retry values in the vci-integrity.xml file but no matter what I do the ESX updates continue to fail to download.

When trying to do the update for ESX updates it gets stuck at 33% then fails by saying “Metaframe download failed”

Any help would be greatly appreciated

Phil

[vmroyale]

Hello and welcome to the forums.

Note: This thread was moved from the ESXi forum to the Update Manager forum.

What version of ESX and Update Manager are you using?

Good Luck!

[winterp]

Hi

Thanks for your reply.

ESX 3.5

Update manager 1.0.0.63995

VMware VirtualCenter 2.5.0.64237

[vmroyale]

See if kb 1026435 is of any help.

[winterp]

This refers to a file called vmware-vum-server-log4cpp.log but I cannot find it on my server?...the VCenter server that is or should I be looking somewhere else?

[ezzeldin72]

did you check http://theether.net/kb/100080

specially the last symptom for the diskspace

Ezzeldin, VCI,VCP3,VCP4,VSP,VTSP

Kindly note, if your problem or question has been resolved, please mark the thread as answered and award points.

[winterp]

Hi.

sorry for not comming back before now.

I think I might be getting to the bottom of the problem and I think its to do with kb 1026435 where it talks about VMUM 1 which may contain metadata for patches that are removed.

do you know where i can find the latest VMUM for ESX 3.5, I can find the latest for VSphere V4 but my system is still 3.5

thanks

[MauroBonder]

you put the server in maintenance mode?
sent the folder you downloaded and uncompressed?

esxupdate-m metadata.zip update

would you check the md5 interesting to note that not downloaded the broken package.

Good lucky!

[winterp]

Hi sorry but I don’t understand.

I am wanting to download the latest version of VMware Update Manager for ESX 3.5, do you know where I can find this please.

Thanks

[MauroBonder]

Ok This was passed to him for apllicar patches manually. Not through VUM. Sorry.

[winterp]

Thanks for the reply, perhaps my request was not as clear as it should have been.

However, do you know where I can find the latest update manager for ESX 3.5, your help would be greatly appreciated.

Regards

phil

[winterp]

thanks to all that have helped with this problem, it is now solved, the problem was at my end where my proxy was not allowing access