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ivanerben
Enthusiast
Enthusiast

Update download error after upgrade

Hi, 

after upgrading from 6.7 with HPE repositories in update manager to version 7.0U3, upgrade manager can't download patches with error:

Task VMware vSphere Update Manager Update Download on Datacenters in datacenter cannot be completed: A general system error occurred

Log shows error

grep error /var/log/vmware/vmware-updatemgr/vum-server/vmware-vum-server.log
2021-10-20T09:47:53.631Z error vmware-vum-server[46475] [Originator@6876 sub=VciSigUpdateTask.SigUpdateTask{230}] [vciSigUpdateTask 438] Error downloading third party patches from :http://vibsdepot.hpe.com/index-drv.xml: Error: Bulletin: hpe-driver-bundle-670.10.3.0 with same name but different set of vibs already exists inside VUM. Re-importing in this scenario is not supported.

 

I know about solution to clear database (https://kb.vmware.com/s/article/2147284), but then I have to setup Update manager again. 

Is it possible somehow delete just that patch which is causing problem?

 

 

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3 Replies
spf1962
Contributor
Contributor

We are having the same issue...any resolution?

 

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ptarnawski
Hot Shot
Hot Shot

Hey @ivanerben ,

 

You can safely Reset VMware Update Manager Database. You don't need to set up repository again, 

 

 

 



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ivanerben
Enthusiast
Enthusiast

If you have some custom repositories added (like HPE) they are gone when you reset db.

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