Update Manager

[julianhainesasl]

Hi,

I am having issues installing new patches via update manager, what I am trying to do is to get USB3 working by installing the October patch and I thought this would be simple via update manager.

I have run the Start which runs without issue and when I run the Remediate it gets to about 95% and fails with the error below

Remediate entity

192.168.202.187

The host returns esxupdate error

code:15. The package manager

transaction is not successful. Check

the Update Manager log files and

esxupdate log files for more details.

ASL-LAN\jhaines

ASL-SSC8.asl.lan

12/12/2014 17:32:24

12/12/2014 17:32:24

12/12/2014 17:33:23

I have checked the esxupdate.log and I see the error below about "cannot be live installed.", I have checked disk space and all the normal stuff any ideas?

2014-12-15T09:22:16Z esxupdate: LiveImageInstaller: DEBUG: The transaction is not supported for live install:

['VIB VMware_bootbank_esx-base_5.5.0-2.39.2143827 cannot be live installed.', 'VIB VMware_bootbank_misc-drivers_5.5.0-2.39.2143827 cannot be live installed.', 'VIB VMware_bootbank_xhci-xhci_1.0-2vmw.550.2.39.2143827 cannot be live installed.', 'VIB VMware_bootbank_sata-ahci_3.0-21vmw.550.2.39.2143827 cannot be live installed.', 'VIB VMware_bootbank_net-vmxnet3_1.1.3.0-3vmw.550.2.39.2143827 cannot be live installed.', 'VIB VMware_bootbank_misc-drivers_5.5.0-2.33.2068190 cannot be removed live.', 'VIB VMware_bootbank_net-vmxnet3_1.1.3.0-3vmw.550.0.0.1331820 cannot be removed live.', 'VIB VMware_bootbank_sata-ahci_3.0-20vmw.550.2.33.2068190 cannot be removed live.', 'VIB VMware_bootbank_esx-base_5.5.0-2.33.2068190 cannot be removed live.']

2014-12-15T09:22:16Z esxupdate: HostImage: INFO: LiveImageInstaller is not supported, skipping.

2014-12-15T09:22:16Z esxupdate: esxupdate: ERROR: An esxupdate error exception was caught:

2014-12-15T09:22:16Z esxupdate: esxupdate: ERROR: Traceback (most recent call last):

2014-12-15T09:22:16Z esxupdate: esxupdate: ERROR:   File "/usr/sbin/esxupdate", line 216, in main

2014-12-15T09:22:16Z esxupdate: esxupdate: ERROR:     cmd.Run()

2014-12-15T09:22:16Z esxupdate: esxupdate: ERROR:   File "/build/mts/release/bora-2068190/bora/build/esx/release/vmvisor/sys-boot/lib/python2.6/site-packages/vmware/esx5update/Cmdline.py", line 144, in Run

2014-12-15T09:22:16Z esxupdate: esxupdate: ERROR:   File "/build/mts/release/bora-2068190/bora/build/esx/release/vmvisor/sys-boot/lib/python2.6/site-packages/vmware/esximage/Transaction.py", line 245, in InstallVibsFromSources

2014-12-15T09:22:16Z esxupdate: esxupdate: ERROR:   File "/build/mts/release/bora-2068190/bora/build/esx/release/vmvisor/sys-boot/lib/python2.6/site-packages/vmware/esximage/Transaction.py", line 347, in _installVibs

2014-12-15T09:22:16Z esxupdate: esxupdate: ERROR:   File "/build/mts/release/bora-2068190/bora/build/esx/release/vmvisor/sys-boot/lib/python2.6/site-packages/vmware/esximage/Transaction.py", line 390, in _validateAndInstallProfile

2014-12-15T09:22:16Z esxupdate: esxupdate: ERROR:   File "/build/mts/release/bora-2068190/bora/build/esx/release/vmvisor/sys-boot/lib/python2.6/site-packages/vmware/esximage/HostImage.py", line 717, in Stage

2014-12-15T09:22:16Z esxupdate: esxupdate: ERROR: InstallationError: ('', 'The transaction is not supported: VIB VMware_bootbank_esx-base_5.5.0-2.39.2143827 cannot be live installed. VIB VMware_bootbank_misc-drivers_5.5.0-2.39.2143827 cannot be live installed. VIB VMware_bootbank_xhci-xhci_1.0-2vmw.550.2.39.2143827 cannot be live installed. VIB VMware_bootbank_sata-ahci_3.0-21vmw.550.2.39.2143827 cannot be live installed. VIB VMware_bootbank_net-vmxnet3_1.1.3.0-3vmw.550.2.39.2143827 cannot be live installed. VIB VMware_bootbank_misc-drivers_5.5.0-2.33.2068190 cannot be removed live. VIB VMware_bootbank_net-vmxnet3_1.1.3.0-3vmw.550.0.0.1331820 cannot be removed live. VIB VMware_bootbank_sata-ahci_3.0-20vmw.550.2.33.2068190 cannot be removed live. VIB VMware_bootbank_esx-base_5.5.0-2.33.2068190 cannot be removed live.')

2014-12-15T09:22:16Z esxupdate: esxupdate: DEBUG: <<<

2014-12-15T09:22:20Z esxupdate: vmware.runcommand: INFO: runcommand called with: args = '['/sbin/esxcfg-advcfg', '-q', '-g', '/UserVars/EsximageNetTimeout']', outfile = 'None', returnoutput = 'True', timeout = '0.0'.

2014-12-15T09:22:20Z esxupdate: vmware.runcommand: INFO: runcommand called with: args = '['/sbin/esxcfg-advcfg', '-q', '-g', '/UserVars/EsximageNetRetries']', outfile = 'None', returnoutput = 'True', timeout = '0.0'.

2014-12-15T09:22:20Z esxupdate: vmware.runcommand: INFO: runcommand called with: args = '['/sbin/esxcfg-advcfg', '-q', '-g', '/UserVars/EsximageNetRateLimit']', outfile = 'None', returnoutput = 'True', timeout = '0.0'.

2014-12-15T09:22:20Z esxupdate: esxupdate: INFO: ---

Thanks

Julian

[AlexNG_]

Hi Julian,

I'm facing a similar issue. Iwas trying to find a reason and hit your post. Did you ever solved it?

There is also something similar here, but not really helpful:

https://www.reddit.com/r/vmware/comments/4ao683/issue_upgrading_to_update_2_from_cli/