I am having issues when I try to scan some VMs. On 50% of my VMs I get VMware vCenter Update Manager Guest Agent
failed to access DVD drive on {server name}. Please check if a DVD drive is available and retry the operation.
This in a variety of WIn2003 servers and XP machines. My only work around is to install a DVD drive, but I don't want to do that on all the servers/workstations. I found a few posts about changing a reg setting, but that is not working for me. Any help would be greatly appreciated.
thanks
Ryan
Hi Ryan,
Looks like there is another thread about the same issue. Have a look there, in case.
Hope it helps.
Good luck.
Regards
Franck
Unfortunately I have tried both those options and neither of them worked. The problem VMs do not have a CD/DVD listed
and the registry change (I had this error on a bunch of VM's running XP. The
way I fixed it was to change the location of the i386 directory in the
registry) did not work.
The problem VMs do not have a CD/DVD listed
In the VM properties there is the CD device?
It is needed to install VMware Tools, otherwise you can to do a manual installation (and you have to copy the file over network).
Andre
We have VMTools running on all VMs even the ones without CD/DVD drives. I just don't want to go to all the VMs and install the drive, have to reboot and then run the update and reboot again. I was hoping there was another workaround.
thanks
Ryan
Chatted with some VMWare reps at VMUG and they stated not use VUM for O/S updates. I will continue to use our SUS to update the Servers.
Thanks
Ryan
Note also that the next relase of VUM will drop VM patching (execpt for VMware Tools and Virtual Hardware upgrade).
Andre