Update Manager Upgrade to 5.5.0 U2b failed

[km22dlm]

Hi!

Upgrade from Update Manger  Version 5.5.0.19906  to  5.5.0 U2b  failed with error Message: "The vCenter Server is incompatible with the Vmware vSphere Update Manager you are installing. Please select a compatible vCenter Server."

The upgrade from the vCenter Server works fine. I also found in the Logfiles:

[installerRunVCCommand, 379]  [VCSERVER] vc version = 5.5.0, installer supported version = 5.5.0, installer supported api version = 5.5.0, installer supports VC build no >= 1883858

[2014-11-11 14:32:58:176 '' 13184 DEBUG]  [installerRunVCCommand, 288]  [VCSERVER] return code from vc check version = 103

[2014-11-11 14:32:58:176 '' 13184 DEBUG]  [installerRunVCCommand, 349]  [VCSERVER] returning code = 103 from vc check.

Many Thanks for help

Manfred

[rcporto]

Did you already upgraded the vCenter Server ? Can you tell us the actual build of your vCenter Server ?

[km22dlm]

Yes i did. vCenter Server ist 5.5.0.40799

[rcporto]

What appear if you connect to vCenter using vSphere Client and go to Help -> About VMware vSphere ?

[km22dlm]

Now it works. Many thank for the hint with the Version.

The Upgrade to Version 5.5.0U2b did not realy complete because the vpxd.exe process restarts automaticaly after it stops. I set the Service to disabled.

Now all Versions are up to date.

Thank you!

[rcporto · Accepted solution]

You're welcome,

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