Update Manager Download Service Issues

[thehaverer]

Hi,

I am running a Windows Server 2008 R2 vIrtual Machine within my VMware Workstation environment.  The VM has access to the Internet and there is no proxy.  However when I run the command:

vmware-umds -D 

It gives me the following:

[2012-09-04 12:16:31:447 'HostUpdateDepotManager' 3008 ERROR] failed to download

vendor index file: https://hostupdate.vmware.com/software/VUM/PRODUCTION/csco-m

ain/csco-depot-index.xml

[2012-09-04 12:16:31:478 'HostUpdate20Downloader' 3008 ERROR]  [hostUpdate20Down

loader, 200] There was an error downloading from :https://hostupdate.vmware.com/

software/VUM/PRODUCTION/csco-main/csco-depot-index.xml

[2012-09-04 12:16:31:525 'HostUpdate20Downloader' 3008 INFO]  [hostUpdate20Downl

oader, 261] Downloading host update packages.

[2012-09-04 12:16:31:541 'HostUpdateDepotManager' 3008 INFO]  [vibDownloaderImpl

, 442] VIB download successful

**********************************************

Downloaded 0 updates, 0 VA upgrade files, download size: 0 MB.

**********************************************

Nothing has been downloaded!

Any ideas?  Thanks.

[smokey71]

Same issue here. Any ideas from anyone?

-Smokey

[RaymondWayne]

perhaps you check your vcenter update manager >network connecvitity settings?  I did experience i set something wrong there and cant connect. try this

[smokey71]

We solved our issue. After working with our firewall team, we found the web filtering appliance wasn't authenticating quickly enough which lead UMDS to miss the metadata .xml file before kicking off the downloads. After resolving the issue, we were able to pull a fully functioning download of the repository.