IT_Humberto_Sil
Contributor
Contributor

Update Manager 6.5 error 15

Dears, 

I'm trying to apply the security patch on my ESXi 6.5 host using the vSphere Update Manager 6.5 and the process is failing with erro 15 (The host returns esxupdate error code:15. The package manager transaction is not successful. Check the Update Manager log files and esxupdate.log) anyone knows about this error? I've already did the troubleshooting removing large files from var/locker but the issue still happen.


Greetings

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3 Replies
msripada
Virtuoso
Virtuoso

have you tried the steps in kb https://kb.vmware.com/s/article/60372

thanks,

MS

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IT_Humberto_Sil
Contributor
Contributor

Hi MS,

The esxupdate.log showed me (Unrecognized file vendor-index.xml in Metadata file) and on vSphere event (could not stage image profile could not find a trusted signer). I'm trying to found the solution following this error.

Greetings

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msripada
Virtuoso
Virtuoso

Not sure if you are hitting this issue in the KB https://kb.vmware.com/s/article/76555

You can try offline bundle or iso to update 

thanks,

MS

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