VMware Cloud Community
SergioSa
Contributor
Contributor

Not able to upgrade ESXi 5.0 embendded to 5.0 update 3 using VUM.

Hi folks.

I am part of a project to install new storage to ESX cluster on a Customer.

The responsible for the Storage device told us that the minimum configuration, which would work with their storage, is ESXi update 2. After a long discussion and conversation with our customer we decided to upgrade only the hosts to ESXi 5.0 update 3 using Vmware Update manager, because this method is more easily and securely. Ok, I installed Vmware Update Manager without issues on Customer vCenter server, I Manually download de package "update-from-esxi5.0-5.0_update03" and "ESXi 5.0 Installable Update 3(CD ISO)" from Vmware download center in order to have 2 ways to accomplish the task .

I import both packages into VUM inventory without problem, and create different baselines (one for path, another for ISO File).

I Put the first host into maintenance mode. The vms were moved perfectly, server was ready.

The baseline (patch) was attached to the host.

Now the problems start.

I tried to remediate, and after 16% VUM present a unknown error, and the server was not patched.

I scanned the host and the error persists.

I checked Logs VUM Log Files, no error was presented.

Checking Vmware KB I found KB:1032444 The results
were:

1- All patches were successfully and manually download, This is not the issue.

2- Network connectivity is Ok, I can Ping, connect, check, open the host. there is no firewall between vCenter and Host.

3- Resolution name was correct configured, now I can ping the host from FQDN and Short name without problem.

4-ESXi is embendded, so it have at least 1Gb of free space on USB device.

I Tried to apply the upgrade from image installable image, and VUM said that this upgrade isan not compatible with Hosts SO.

I worked on this problem all week, but no success, the KBs, Sites and foruns I read did not give me a clue of the problem.

Can somebody help me?

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9 Replies
Ethan44
Enthusiast
Enthusiast

Hi

Welcome to communities.

Is this domain member server or work group ?

check the permission level too.

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DanielOprea
Hot Shot
Hot Shot

Hello,

Please tell me the model of the ESXi host, that server is? HP, IBM, etc?

Which Iso has loaded in the VUM? The iso esxi 5.0U3 is the vmware, or one iso customized by the manufacturer?

Please look to this article:

Re: Duda con VUM

PLEASE CONSIDER AWARDING any HELPFUL or CORRECT answer. Thanks!!
Por favor CONSIDERA PREMIAR cualquier respuesta ÚTIL o CORRECTA. ¡¡Muchas gracias!!
Blogs: https://danieloprea.blogspot.com/
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SergioSa
Contributor
Contributor

Hi Daniel Opera.

     The server is a IBM System x Blade Server HS22 diskless.

     The iso I uploaded is a the vmware ISO not customized.

    

     I will try the customized isos and patches.

Lets see if it works.

I will provide the feedback after I finish.

Thanks

Regards.

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DanielOprea
Hot Shot
Hot Shot

Hi,

Please download the iso customized for here:

IBM System x and BladeCenter with VMware

You are need ID for IBM from  download.

PLEASE CONSIDER AWARDING any HELPFUL or CORRECT answer. Thanks!!
Por favor CONSIDERA PREMIAR cualquier respuesta ÚTIL o CORRECTA. ¡¡Muchas gracias!!
Blogs: https://danieloprea.blogspot.com/
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corvettefisher
Enthusiast
Enthusiast

This is most likely the answer, had this issue myself with some HP's going from 5.0->5.1

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DanielOprea
Hot Shot
Hot Shot

Hi,

If you do not have IBM ID, do not worry, go to this link and download the ISO.

https://mega.co.nz/#F!OQZjACrZ!T_9gP25SSnZpYUptbGjfFQ

PLEASE CONSIDER AWARDING any HELPFUL or CORRECT answer. Thanks!!
Por favor CONSIDERA PREMIAR cualquier respuesta ÚTIL o CORRECTA. ¡¡Muchas gracias!!
Blogs: https://danieloprea.blogspot.com/
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SergioSa
Contributor
Contributor

Hi Folks.

     I tested with IBM Images and had the same issue.

     I believe it is a network problem but I can't Imagine what.

Tecnowise_VUM_Issue.jpg.

Here are the error message on vCenter Server.

Have some one a clue about it?

thank you all in advance.

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DanielOprea
Hot Shot
Hot Shot

Please case it shows all logs for ESX and upload.

PLEASE CONSIDER AWARDING any HELPFUL or CORRECT answer. Thanks!!
Por favor CONSIDERA PREMIAR cualquier respuesta ÚTIL o CORRECTA. ¡¡Muchas gracias!!
Blogs: https://danieloprea.blogspot.com/
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SergioSa
Contributor
Contributor

Hi DanielOpera

Here are the VUM Logs Files.

I Hope they can help. I didn't find anything on them.

Regards

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