TBKing
Enthusiast
Enthusiast

Cannot download software packages from patch source

vCenter 5 / vUM 5

ESXi 5

Error msg in vCenter console when trying to Stage patches or Patch a server:

"Cannot download software packages from patch source.  Check the events and the Update Manager log for download details"

This is a new setup, so this is the first time trying.

I have 3 baselines:

Critical Host

Non-Critical Host

HP Baseline

I DO NOT get the error when I stage or patch Just the Critical Host baseline.

I get the error when trying to stage the Non-Critical or HP patches.

And I can remediate the non-critical (maybe this is an order of execution issue .. remediate critical first...?)

But I get the same error if I try to stage or remediate the HP patches.

VUM did successfully connect and download the patches from the websites.  I can see the files and metadata on the vUM server.

It seems the error refers to moving the patches from vUM server to the host.

I looked at the logs, but I don't see anything apparent.

Any ideas?

Thanks

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6 Replies
milton123
Hot Shot
Hot Shot

Please check out this thread..

http://communities.vmware.com/thread/328758

Cheers, Udin

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TBKing
Enthusiast
Enthusiast

The thread was mostly about CLI.

I'm looking for a fix, not a work-around.

Thanks

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miketedescucciB
Contributor
Contributor

I am having the same issue. Has there been any resolution to this?

Thanks!

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TBKing
Enthusiast
Enthusiast

I manually imported the HP patches into VUM

I just skip the "Staging" of the non-critical.

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JonBelanger2011
Enthusiast
Enthusiast

I'm having a similiar issue I think... Scanning works fine for all my hosts but staging/remediating fails only on my DMZ hosts with the error message : Cannot download software packages from patch source.  Check the events and the update manager log for download details.

Ports are open on the firewall and the only error message I can find in the VUM logs are this : One or more VIBs mapping to Bulletin ESX***-********-** have dependencies not installed on the host: ******** (entity: host-802) and not part of the bulletin, marking as 'UNKNOWN' for DVS scan

Any ideas?

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NRay
Contributor
Contributor

Also, please review the KB: Cannot download software packages from patch source for resolution.

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