Virtualized IE 7 on windows 7 32 bit - Print function is not working

[AhmadjHasan]

Hi there,

hope all is good.

have a question if you please; we have successfully thinapped IE7 however we are facing a problem with printing. whenever i tried to print i got this windows and there is no general tab under this window.

the capture process has been done by following the KB from vmware in order to virtualized IE 7and we have followed the best practice.

your prompt assistance is greatly appreciated.

Many thanks.

Ahmad

[Cievo]

Please, try to set different default printer and run virtualized IE again with other printer set as default.

I had this kind of problem o native installed IE and it was caused by printer driver.

[Lakshman]

What is your deployment OS?

[AhmadjHasan]

thank you , do you mean i have to install printer driver before doing the capture.

my scenario is a clean installation of XP SP2 then run thinapp , intstall IE 7 and do the capture.

take the sandbox( portable exe file) and try to run on windows 7 32bit , i was able to run the legacy application that we have however when i try to print i can't

noting that the 7 machine has multiple printers already installed and the native IE8 can see those printers.

[AhmadjHasan]

thank you for your reply.

i am trying to run the thinapped package on windows 7 enterprise sp1 x 32 bit.

any thoughts and please check my previous reply if you please.

[Cievo]

Nope, you don't have to install drivers. Thinapp doesn't support driver virtualization. I think you should try to do following:

• Have clean WXP
• Install printer driver
• Run Thinapp
• Install IE 7.0
• Run Legacy Application and try print
• Do the Capture

Then remove old sandbox from W7 and run new virtualized IE and test printing.

[AhmadjHasan]

many thank but to no avail.

Please check the screen shots below , the first one is taken from the virtualized IE 7 and the second one taken from the native IE 8.

as you can see the general tab is not coming up. do you have any idea what's wrong ???

[Lakshman]

Can you check whether the 'spool' folder is available under %SystemSystem%?

If available, can you open the ##Attributes.ini file and check the value of DirectoryIsolationMode?

[AhmadjHasan]

hey lakshman,

yes the folder "spool" is under the %systemSystem% and the ini file related to spool folder contains the following info:

[Isolation]

DirectoryIsolationMode=Merged

i read somewhere that this value is an exception for spool folder only and the parent value of the %systemsystem% folder should be :

[Isolation]

DirectoryIsolationMode=WriteCopy

is there any incorrect values ??? thanks in advance.

[Lakshman · Accepted solution]

The values are correct. I'm sharing my IE 7 ThinApp that you can rebuild and test it.

[Cievo]

Where do you share it? Private Message?

[Lakshman]

Yes

[Cievo]

Oki doki dude.

[AhmadjHasan]

Many thanks man , your package is fabulous .

i will check it and get back with good news .