VMware Horizon Community
girakul
Enthusiast
Enthusiast

Thinning Camtasia Studio 7

Hello I am not able to thin this and looking for some assistance... After thinning it on a win xp 32 bit machine I am getting 2 errors when I run it on a win7 64 bit machine, here they are, notice that the errors are identical, just the fault offset is different... And yes I have tried thinning it with the wow64=0 enabled with no success either... I digged up a little about the faulting module of ntdll.dll, and it could be anything... Any help would be appreciated!!! Thanks!!!

Faulting application name: Camtasia Studio.exe, version: 7.1.1.1785, time stamp: 0x4d2f69f8

Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f

Exception code: 0xc0000029

Fault offset: 0x00090812

Faulting process id: 0x139c

Faulting application start time: 0x01cd7efff95e224a

Faulting application path: Camtasia Studio.exe

Faulting module path: C:\Windows\SysWOW64\ntdll.dll

Report Id: 55bec338-eaf3-11e1-9768-782bcbaa9a9f

Faulting application name: Camtasia Studio.exe, version: 7.1.1.1785, time stamp: 0x4d2f69f8

Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f

Exception code: 0xc0000005

Fault offset: 0x0002e1d3

Faulting process id: 0x139c

Faulting application start time: 0x01cd7efff95e224a

Faulting application path: Camtasia Studio.exe

Faulting module path: C:\Windows\SysWOW64\ntdll.dll

Report Id: 3e633198-eaf3-11e1-9768-782bcbaa9a9f

0 Kudos
3 Replies
kmgp
VMware Employee
VMware Employee

Hi,

The issue is known and fixed.

Upcoming release should help you out.

GURU

Views expressed in here are my own.
0 Kudos
girakul
Enthusiast
Enthusiast

Cool, when is the new version coming out?

0 Kudos
Lakshman
Champion
Champion

ThinApp 4.7.2 hotfix that has a fix for this issue is out now and available by request.  Please contact VMware Support to get the hotfix.

0 Kudos