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sleeperagent2
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Thinapp IE9 crashes when trying to print

I packaged IE9  with Capture 4.7.0-519532 on a clean Vista VM (I attached the capture machine overview info) . I added an Active directory group so that the site would redirected from the native browser.

The only issue we are having so far is that IE crashes whenever someone tries to print from the browser. We have tried printing to various .pdf printers and different brands of physical printers.

We have disabled protected mode disabled all plug-ins and various other things we found out on the net.

We have even installed a non thinapp IE9 on the VM to see if it does the same thing and it does not.

Does anyone have any ideas or have had the same issue?

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Lakshman
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Could you try with the latest 4.7.2 release please.

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5 Replies
Lakshman
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Could you try with the latest 4.7.2 release please.

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sleeperagent2
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As always thank you for your advice and help.

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Lakshman
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I hope it worked with 4.7.2 release.

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sleeperagent2
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That did fix my issue and a few others I was having.

Thanks again. 

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FredLob
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We are still seeing this with 4.7.3 and it crashes in  MSHTML.DLL

Problem signature:

  Problem Event Name:                        APPCRASH

  Application Name:                             iexplore.exe

  Application Version:                           9.0.8112.16457

  Application Timestamp:                     50a2f9e3

  Fault Module Name:                          MSHTML.dll

  Fault Module Version:                        9.0.8112.16457

  Fault Module Timestamp:                  50a30507

  Exception Code:                                  c0000005

  Exception Offset:                                002c9169

  OS Version:                                          6.1.7601.2.1.0.256.4

  Locale ID:                                             1033

  Additional Information 1:                  4ec2

  Additional Information 2:                  4ec261b5342e68ef9ec0139f25d863ec

  Additional Information 3:                  c18f

  Additional Information 4:                  c18fa1ad56852db361bf1362c53d3ef1

This was doing a Print Preview.  Any suggestions would be most appreciated.


Thanks,


Fred

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