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JayJason
Contributor
Contributor

Thinapp 4.6.2 Sandboxes on networkshare Windows 2008

Hello,

We are trying to store the sandboxes of our Thinapps on a networkshare and we encounter a lot of applications craches because of this.

We work in a VMWare View environment with Windows 7 clients and a few fileservers based on Windows Server 2008. All Thinapp packages work as expected on Windows 7 using a local default sandbox. However, when we rebuild the Thinapps pointing the sandboxes to a networkshare on a fileserver based on Windows Server 2008, most of the applications crash. Using remote Windows Xp machines as a fileserver gives no problems for 4.6.2. However, Windows 7 machines as fileserver does give problems same as Windows Server 2008.

We have two workarounds for this:

1. When we use Thinapp 4.6.1 all applications work perfectly with sandboxes located on a networkshare on either a 2003 or 2008 fileserver.

2. When we use Thinapp 4.6.2 and store all the sandboxes on a Windows Server 2003 fileserver, we encounter no problems at all.

Has anyone encountered this problem or have tips/tricks that could help us using 4.6.2 combined with Windows Server 2008?

Thanks in advance.

Kind Regards,

Jason

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3 Replies
jvrieze
Contributor
Contributor

Hello,

We encountered the same problem, no solution at the moment.

Out sandbox location is a DFS location on a netapp filer (CIFS). When we map the sandbox location to a windows 2003 share the package runs perfectly.

We have this issue when creating a Office 2003 package.

Kind Regards,

Jurgen Vrieze

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JayJason
Contributor
Contributor

The new Thinapp version 4.7 rever to this as a known issue.

When a ThinApp package is deployed on a Windows 7, Windows Vista, Windows 2008, or Windows 2003 operating system, and the sandbox is located on a network share that is hosted on one of these operating systems, or on a SAN that also uses the SMB 2 protocol, the application crashes.
Workaround: Disable the SMB 2 protocol on the device that is hosting the network share.

We have not tested this yet.

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jvrieze
Contributor
Contributor

we checked our netapp and smb2 is disabled by default.

Also the application runs fine on the netapp share when loaded on windows 2003 or XP

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