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coconut20111014
Contributor
Contributor

SHRINKER.ERR - dispatcher initialisation error trapping exceptions

Hello,

I've ThinApp'd an older app called Surgical Instruments using ThinApp 4.6.1.  The ThinApp'd package MSI installs fine on XP or Win 7 x86, but when I try to run the app, I consistently receive the following error:

SHRINKER.ERR

C:\Program Files\Surgical Instruments\CCInstCD.EXE (3.4) 04/27/11 10:40:37 - Dispatcher initialisation error trapping exceptions

I've tried ThinApping it on XP SP3 with all MS updates (including .net sp3 and 4, with ngen.exe executequeueditems and update ran) and also on a vanilla XP SP3 with only ThinApp and Windows Installer 4.5 on it.  I've also tried ThinApping it on Windows 7 x86.  Full, Merged, and WriteCopy Isolation modes make no difference.

I've also tried changing the compatibility mode on the shortcut and exe before running post-scan, and also on the package shortcut and exe, but it makes no difference.

If I create just an EXE, I receive the same error upon execution.

Natively, the app runs great on both XP SP3 and on Windows 7 x86.

Has anyone else run into this issue?

Please let me know if you'd like other package info.  Attached is a screenshot of the error.

Thanks!

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pbjork
VMware Employee
VMware Employee

Does the ThinApp package run on Windows XP? If so please have a look at this blog post: http://blogs.vmware.com/thinapp/2011/04/making-windows-xp-only-apps-run-on-windows-7.html

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coconut20111014
Contributor
Contributor

Hi Peter,

The ThinApp'd package will not run on XP either - it will come up with the same error when opening the app just as it does in Windows 7.

Thanks!

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pbjork
VMware Employee
VMware Employee

Looks like you’ll have to do some troubleshooting.. Have you gone through the test procedures yet? I’m especially interested to know if it runs in the “Dirty test”.

More info:http://blogs.vmware.com/thinapp/2010/10/thinapp-troubleshooting-methods.html

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sraojazz
Contributor
Contributor

hi,

i am also facing the same issue.

i am sequencing the application  LEIMBERG & LECLAIR, INC NUMBER CRUNCHER - 02.10.

after sequencing when i try to launch the bubble i an getting error saying that "C:\Program Files\Brentmark\Estate Planning Tools\Numwin32.exe (3.4) 06\02\11 19:44:41 Dispacther initialisation error traping exceptions."

Also application builds fine for the first time during setup capture but if we try to rebuit it again build fails saying that "LECLAIR.... unable to open file.. build failed" press any key to continue"......

Only help files are opening.... none of the exes in the bin folder are opening.

All the exes have the same error.

When we click the the exes an new folder by the name SHRINKER.ERR IS CREATED.

Thanks

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