Outlook 2007 and file associations

[trodecke]

We're having a problem with Outlook (actually Office 2007) and Visio 2007.  Both have been thinapped though we didn't add the Visio to the Office thinapp installation.  Our Office installation is Standard (which doesn't include Visio) and we treat Visio as a separate installation because very few people actually need it.  We've got both thinapped and running by themselves just fine.  Outlook works and Visio works.  Clicking on a .VSD file launches Visio and you can view the file just fine.  Our problem comes when someone receives a Visio attachment in E-mail.  Within Outlook we can click the option to preview the file and Visio (thinapp version) will launch and we can see the file within the e-mail.  If we double click on the file to open it,  an IE window opens up and errors out but Visio never launches.  If we right click on the file in the e-mail and take the option to save the attachment then double click the file,  Visio will launch and open the file. It's only when we want to view the file by double clicking on it within the e-mail that we get this issue.

Does anyone have any thoughts? Thanks!

[Cievo]

Hello  This is typicall problem with virtualized outlook. When you doubleclick on attachement in outlook, oulook saves that file into special folder and then calls defined application to open it. In default virtualization scenario this temporary folder has "bad" isolation mode, thatmeans that attachements are stored in outlook's sandbox and that's why it is not visible for other applications. You need either reconfigure outlook to save attachements into other folder or change isolation mode for default folder. I am on the phone right now, so I cannot say how to change it. But when you google for that you will find information.

[trodecke]

Thanks.  We'll check into modifying the location of the temp files.

[Cievo]

Now I'm at the computer. Here is KB talking about those directories http://support.microsoft.com/kb/817878.