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DmitryPuffin
Contributor
Contributor

Internet Explorer 8 with Adobe Reader 11 in one package - embedded PDF problem

Hello,

I am trying to package Internet Explorer 8 together with Adobe Reader 11 in ThinApp 5 for Windows 7. I am capturing on clean Windows XP with IE6. Of course, I am using "IEShims.dll" for IE8 in order to make it work in ThinApp.

From the first look everything is ok, both application could be launched, but there are several issues:

1) When I try to open embedded PDF file, IE hangs and loses response. I have found workaround for this: Adobe Reader should be opened at least 1 time before opening embedded PDF files. But I have found 2nd issue.

2) Print button does not work. When I try to print embedded PDF from Adobe Reader instance, it does not work. Documents could be printed from virtual IE8 and from separate instance of Adobe Reader.

What could you advise me? Are there any "small" tricks and tweaks that may help me with this?

Thank you in advance!

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5 Replies
Lakshman
Champion
Champion

Could you check with the latest 5.0.1 version please.

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DmitryPuffin
Contributor
Contributor

Thank you for suggestion. I will try it.

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DmitryPuffin
Contributor
Contributor

I have tried to capture everything with ThinApp 5.0.1-1801916 version. Everything behaves the same way. I still got this problem.

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lcourson
Contributor
Contributor

Have you tried capturing these application in separate packages?  I have been successful in capturing IE8 in one package and Adobe Reader XI in another package and then using the OptionalAppLinks option in the IE8 package to point to the Adobe Reader dat file.  Just make sure that both packages work outside of the applinking.  Also, you can try to install Adobe to the native machine and see if the embedded pdfs work in the virtual IE package. 

These are just the troubleshooting steps that I would take to narrow down what is causing the issue you are seeing.

Lance

DmitryPuffin
Contributor
Contributor

I have tried to reproduce these scenarios.

1) Virtual IE8 + native Adobe Reader XI

Everything loads up normally, but "Print" button still does not work.

2) Virtual IE8 linked with virtual Adobe Reader XI

The same behaviour as if two applications are sequenced together.

Maybe I am sequencing IE8 incorrectly. Could you please provide me some links or tips how to correctly perform IE8 package clean up ?

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