Error when opening V-app op Win7

[Daniel1234]

Hi,

I created a package on a Win XP machine. The package runs perfectly on another XP machine.

If I open the V-App on a win7 machine I get the error "[name app] stopped working".

How can I troubleshoot this?

thanks Daniel

[Theike]

Hi,

Welcome to the thinapp forum.

I assume you are using ThinApp 4.5?

If you are using an earlier version get the latest one and build the package with it (or relink if you don't have the capture anymore). 4.0.4 provided basic Win7-support, but most apps had problems. With 4.5 support has been improved quite a bit.

It might be handier if you provide a bit more info btw. For example application name/edition, capture situation (you stated you capured on XP, SP? 32/64 bit?), ThinApp version and whatever more could help troubleshooting.

Kind regards,

Michael Baars - CIS-Group

(Remember to mark the post answered and reward points to those who helped you...)

[Daniel1234]

Hi Michael

I used the thinapp 4.5 setup capture application to capture the installtion of Navision client 2.6 on a winXP 32bit machine.

Thank you for your help.

Regards

Daniel