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dfrey8877
Contributor
Contributor
‎12-07-2021 07:42 PM

Can't create customer connect account

Trying to register an account for my new business, but it won't let me get past the attached..doesn't matter what address I put in there

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5 Replies
azerty7287
Contributor
Contributor
‎07-04-2022 08:32 AM

146.PNG

 

Same my bf like 3h of wait and 4 attemps...

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azerty7287
Contributor
Contributor
‎07-04-2022 08:34 AM

Is broken my friend

Tags (3)
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scott28tt
VMware Employee
VMware Employee
‎07-04-2022 08:45 AM

Have you tried using a private/incognito browser window, with no ad blocker?

 


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gh_damasceno
Contributor
Contributor
‎11-03-2022 05:49 AM

Hi,

I have the same problem. Did you manage to solve it? If yes, how?

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JC27
Contributor
Contributor
‎11-21-2022 08:18 AM

Hi there,

There is a related thread (more recent). The address validation appears to be broken and makes incorrect assumptions re. valid formats for addresses. In my case there was no number in "Address 1", just the street name (official address, not a mistake). I just added a "1" in front and this fixed it.

May or may not solve your problem but worth a try. Good luck.

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