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Horizon Broker Timeout Connection error
This seems to have cropped up recently and not sure why. We haven't gotten complaints about this previously so it's a bit of a mystery. Users are complaining about disconnect from their session with a message about "Horizon session timed out. Broker session timed out" and then the window disappears. They can reconnect and resume their session and it will happen again eventually. Trying to figure out what the issue is.
The local logs show...
023-03-17T02:35:40.452-07:00 INFO (01) [libcdk] : Broker session timed out.
2023-03-17T02:35:40.453-07:00 INFO (01) [libcdk] : Notifying broker session timed out.
2023-03-17T02:35:40.453-07:00 EROR (01) [libsdk] : Cdk::GeneralErrorCallBack:1150: General error: [1] Broker session timed out
2023-03-17T02:35:40.453-07:00 INFO (01) [libsdk] : Server::OnBrokerSessionTimeout:3786: Raise broker session timeout event
2023-03-17T02:35:40.454-07:00 INFO (01) [ServerService] ServerTimedOut:782 The server https://horizonloadbalancer has timed out.
2023-03-17T02:35:40.456-07:00 INFO (01) [client] Disconnect:1252 The server https://horizonloadbalancer is disconnecting...
2023-03-17T02:35:40.470-07:00 INFO (01) [libsdk] : Server::Disconnect:1861: Disconnecting server https://horizonloadbalancer:443
2023-03-17T02:35:40.477-07:00 INFO (01) [libsdk] : Server::CancelLaunching:714: Server (295EEBD9740) has no pending launching.
2023-03-17T02:35:40.478-07:00 INFO (01) [vmware-view-usbd] : CdkViewUsb_Log: ViewUsblib log: ViewUsb_GetClient: desktop PID is cn=serverpool,ou=applications,dc=vdi,dc=vmware,dc=int@9120@13816.
2023-03-17T02:35:40.478-07:00 INFO (01) [vmware-view-usbd] : CdkViewUsb_Log: ViewUsblib log: ViewUsb_GetClient: client handle is 00000295EEE79B00
2023-03-17T02:35:40.484-07:00 INFO (01) [vmware-view-usbd] : CdkViewUsb_Log: ViewUsblib log: ViewUsb_GetClient: desktop PID is cn=serverpool,ou=applications,dc=vdi,dc=vmware,dc=int@9120@13816.
2023-03-17T02:35:40.484-07:00 INFO (01) [vmware-view-usbd] : CdkViewUsb_Log: ViewUsblib log: ViewUsb_GetClient: client handle is 00000295EEE79B00
2023-03-17T02:35:40.486-07:00 INFO (01) [libcdk] : CdkViewUsb_CloseDesktop: releasing USB devices for desktop "cn=serverpool,ou=applications,dc=vdi,dc=vmware,dc=int@9120@13816"
2023-03-17T02:35:40.486-07:00 INFO (01) [libcdk] : CdkViewUsb_CloseDesktop: no info found for desktop "cn=serverpool,ou=applications,dc=vdi,dc=vmware,dc=int@9120@13816"
2023-03-17T02:35:40.486-07:00 EROR (01) [libsdk] : UsbSession::~UsbSession:125: Close USB session failed: usb 'cn=serverpool,ou=applications,dc=vdi,dc=vmware,dc=int@9120@13816'
2023-03-17T02:35:40.486-07:00 INFO (01) [libsdk] : Session::Disconnect:1724: Remote session (295F15D4150) is going to disconnect.
2023-03-17T02:35:40.486-07:00 INFO (01) [libsdk] : RMKSWindow::PreDestroy:741: Blast close handshake timeout = 2000, Request Blast server to disconnect.
Anybody experience this before? I'm sort of at a loss.
Ken-