- UI page is not accessible on a newly deployed Skyline Health Diagnostics appliance version 2.0.5 (VMware-Skyline-HealthDiagnostics-Appliance-2.5.0-17790475_OVF10.ova)
- Console login as root user using the deploy time password fails
- Appliance may not accessible over SSH
The build time root password is expired and first boot fails to initialize the application correctly.
Root password need to be changed and a manual run of first boot is required.
Please follow the steps given below to get the Skyline Health Diagnostics appliance correctly setup
- Deploy Appliance using OVA (VMware-Skyline-HealthDiagnostics-Appliance-2.5.0-17790475_OVF10.ova) via vCenter Server.
- After the deployment is complete, Power on the Appliance
- Wait for about 5 minutes
- Check if UI is accessible. If yes, you can start using the appliance skipping all further steps here
- Open the appliance console using Web Console or Remote Console in the vSphere Client
- In the Appliance console, Login as root user with password vmware
- You will be asked to change the password
- Follow the password change steps. (Use vmware as current password)
- Please use a temporary password here. Don't use the deploy time password.
- This password will be changed again by first boot script to the one your provided during deploy time
- Once the password is changed, on the command prompt run the following commands
- rm -rf /opt/vmware-shd
- sh /etc/vmware/cap/cap-firstboot.sh
- After the first boot script is run login to the UI using the Browser
- If you see Password Manager Screen, Complete the password change and let the appliance reboot. Please use the passwords used during initial deployment of the appliance as value for the current passwords.
- After reboot you should be able to access the regular SHD UI