SSL Connection to target failed - Unexpected error while connecting to the target after recovery from system network outage.
FYI
Solution was to login to server and restart vmware-shd with below cmd.
systemctl restart vmware-shd
thank you for your help.
It could be temporary issue please retry and update.
This has not been temporary,
I have tried a few possible solutions to SSL error on skylinehealth and still persists.
Thank you for your help
Could you share SHD logs, from SHD UI got to settings -> Help & Support -> download support bundle.
.tgz not accepted? how can i get you the logs.
check if you can attach .tgz to email id shd-support@vmware.com
Hello
Email has been sent.
Hi,
I looked at the log bundle shared by you, I can see there some system level issue captured in SHD logs.
I wanted to know if you have installed/upgrade python on your SHD machine manually?
========================================================
vmware-shd-update.log:2022-03-03 20:17:29,776 vmware-shd-update ERROR view_decorators:108 Checking for the availability of new updates failed - Download failed - SSL handshake failed..
vmware-shd-update.log: self._raise_ssl_error(self._ssl, result)
vmware-shd-update.log: File "/usr/lib/python3.7/site-packages/OpenSSL/SSL.py", line 1639, in _raise_ssl_error
vmware-shd-update.log: _raise_current_error()
vmware-shd-update.log: File "/usr/lib/python3.7/site-packages/OpenSSL/_util.py", line 54, in exception_from_error_queue
vmware-shd-update.log: raise exception_type(errors)
vmware-shd-update.log:OpenSSL.SSL.Error: [('', 'osrandom_rand_bytes', 'getrandom() initialization failed.')]
vmware-shd-update.log: raise ssl.SSLError('bad handshake: %r' % e)
vmware-shd-update.log:ssl.SSLError: ("bad handshake: Error([('', 'osrandom_rand_bytes', 'getrandom() initialization failed.')])",)
vmware-shd-update.log: raise MaxRetryError(_pool, url, error or ResponseError(cause))
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Hello
I clicked on the updates option, hoping an update was available to fix this,
during which i received the same error SSL handshake failed, similar to the SSL Connection to target failed
are there any instruction you can forward to possibly reinstalls vmware health diagnostics?
FYI
Solution was to login to server and restart vmware-shd with below cmd.
systemctl restart vmware-shd
thank you for your help.
Had the same problem and this solution worked like a charm.
Thank you!