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SHD and ESXi 6.0


My current system:

2 hosts running ESXi 6.0 U2  (this is HW version 11)

VCSA 6.7

Is this system compatible with SHD?  I trying deploying the OVA file but get this error:

No supported hardware versions among [vmx-13]; supported: [vmx-04, vmx-07, vmx-08, vmx-09, vmx-10, vmx-11].

My system is HW version 11. Does this error mean its looking for a minimum of HW ver 13?  If so, does that mean its not compatible with my system?


Any insight appreciated.



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VMware Employee
VMware Employee

SHD Version 2.5.1 Supported versions below :- 

VMware Skyline Health Diagnostics version 2.5.1 can analyze problems for the following
versions for vSphere products,
1. Diagnostics Log Bundles form VMware ESXi Server version 6.5 , 6.7 and 7.0.
2. Diagnostics Log Bundles form VMware vCenter Server and Appliance version 6.5, 6.7 and 7.0
3. Log bundles for the failed install, upgrade, or migrate vCenter Servers version 6.5, 6.7 and 7.0.

Enclosed is the attachment.

Thanks & Regards,

Abhilash Kunhappan
Senior Staff Technical Support Engineer
Global Services | VMware Inc.
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