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BrandonEMorris
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https://10.0.9.236/api/v1/manage/endpoint?auto=false: 500 Internal Server Error When adding any vCenters

I installed 1.1, updated to the latest 1.1.1.2 build.  I cannot register any of my vCenters.

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Yuva_1990
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Hello All,

The issue is resolved and services have been restored after a minor problem recorded at our internal server. Please restart the Collector appliance through the UI and try adding the vCenter Server.

Regards

Yuvaraj

Skyline community moderator

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mark49808
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Same. Cant proceed no matter what i do. 1.1.1.2

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Yuva_1990
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Hi Brandon

Can you please confirm whether those Vcenter servers are using embedded PSC or external one.

Regards

Yuvaraj

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BrandonEMorris
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We have an external PSC.  I used it's FQDN and tried with or without the URLs.  It seem the lookup service URL does not work for me from a browser, but the other two do.

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Yuva_1990
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Hi Brendon

Thanks for the response.Can you please try restarting the collector appliance and try adding the Vcenter server again.

Regards

Yuvaraj

Skyline community moderator

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BrandonEMorris
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I did restart the collector and the server before opening the message.

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jgudnason
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I'm also having same issue.

VSA running 6.5, with a PSC also running 6.5.  tried IP and fqdn, tried admin@vsphere.local account and read only account, nothing works.

just get the following error message (after hitting Continue on the certificate warning - so it is at least making a connection to the vcenter server to get the cert warning)

Http failure response for https://10.xx.xx.xx/api/v1/manage/endpoint?auto=false: 500 Internal Server Error

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Yuva_1990
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Hi All

This seems to be an issue with our internal server, currently working with our engineering team.I will let you know once its is fixed

Regards

Yuvaraj

Skyline Community Moderator

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Yuva_1990
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Hello All,

The issue is resolved and services have been restored after a minor problem recorded at our internal server. Please restart the Collector appliance through the UI and try adding the vCenter Server.

Regards

Yuvaraj

Skyline community moderator

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BrandonEMorris
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This appears to have done the trick.

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Yuva_1990
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Hi Brandon

Thanks for confirming that issue has been resolved after performing the restart.

Regards

Yuvaraj

Skyline community Moderator

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