Skyline

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  • 1.  Why are reporting displaying wrong company name?

    Posted Aug 22, 2018 02:17 PM

    Hi,

    My reports are displaying the wrong company name.  Other than editing it myself, how can I get the right company name displayed?

    Thanks



  • 2.  RE: Why are reporting displaying wrong company name?

    Broadcom Employee
    Posted Aug 24, 2018 05:39 PM

    Hi ,

    Could you please provide the details to help us investigate the issue and provide a resolution .

    We will request for the information on a private message .



  • 3.  RE: Why are reporting displaying wrong company name?

    Posted Aug 30, 2018 02:08 PM

    I have the same issue. Our report says "Court Of Appeals Of Virginia" when we are "Virginia Community College System".



  • 4.  RE: Why are reporting displaying wrong company name?

    Broadcom Employee
    Posted Aug 30, 2018 02:59 PM

    For the benefit of other community members who might be facing the same issue.

    We would require the following details to correct the issue.

    1. Name of the company mentioned on the OSR report.
    2. Actual name that should be in the OSR report.
    3. EA number
    4. Email address of the user registered with Skyline

    PS: Please DO NOT  share details in the discussion . Please send a private message with the details



  • 5.  RE: Why are reporting displaying wrong company name?

    Posted Aug 31, 2018 04:49 PM

    I am getting a red bar when I try to private message you. Can't send you the details.



  • 6.  RE: Why are reporting displaying wrong company name?
    Best Answer

    Broadcom Employee
    Posted Sep 04, 2018 05:50 PM

    Hi ,

    The issue is fixed by our back-end team . Could you please confirm that you have the right name on the OSR report now.



  • 7.  RE: Why are reporting displaying wrong company name?

    Posted Sep 04, 2018 06:44 PM

    Hi,

    just downloaded the latest report and it is now displaying the correct name.

    Thank you!



  • 8.  RE: Why are reporting displaying wrong company name?

    Posted Sep 04, 2018 08:15 PM
      |   view attached

    Just downloaded the latest. Sorry it still not fixed. The report still has the wrong name and there is no data. See attachment

    Attachment(s)

    zip
    report (9).zip   278 KB 1 version