I am trying to log into my skyline collector, but the root account is locked due to failed login attempts, how do you go about unlocking the account?
Thanks for the response.Please find the below steps
To reset the root password:
Skyline Support Moderator
I have locked out my root account "Account locked due to X failed logins"
I have used the information in KB52652 to reset the root password but it didn't unlock the account. Is there something else you need to do after resetting the password in order to unlock it?
The KB has the steps to reset the password, if the account is locked you will need to clear the lock after resetting the password.
Please run the following command after resetting the password on the shell:
/sbin/pam_tally2 -r -u root