Contributor
Contributor

Unknown Collector state after upgrading My appliance Skyline in 2.4.0

Hello,

I have upgraded my Appliance in the 2.4.0 version in the interface http://xxxxx:5480     but there is Something Strange :

the collector is in "Unknown Collector state", I treid to restart twice the Appliance..

and in the webui admin interface the version of skyline is typed 2.3.0.2 version.

Can you give me some solutions of this case ?

thanks a lot the community.

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3 Replies
VMware Employee
VMware Employee

@Prfw23

Welcome to Skyline Communities !!

Kindly confirm if the upgrade of Skyine collector was successful without any errors?

Considering the scenario which you have described, I would like to validate the current status.

Please share your account details using the below link

Smartsheet Forms

Sincerely
Srikanth HS
Skyline Support Moderator
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Contributor
Contributor

hello after 2 hours, it seems to be good Smiley Happy

thansk to all

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VMware Employee
VMware Employee

Thank you for the update. Please mark the thread closed as the issue is resolved.

Sincerely
Srikanth HS
Skyline Support Moderator
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