Wirtz_S
Contributor
Contributor

Unable to add additional vCenter

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I have successfully added a vCenter using an external PSC/SSO server and receive data in Adviser.  However, I'm now trying to add an additional standalone vCenter and getting the following message.  The same user account is being used, which has the same permissions in both vCenter environments.

Couldn't create collection task to test endpoint. -> java.lang.RuntimeException: Couldn't login the client. -> Couldn't login the client. -> General failure. -> Internal server error

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Narasimha_Pras1
VMware Employee
VMware Employee

Hi,

Please confirm if the new vCenter you are trying to add, is in the same site as the collector or a different site. If it is in a different site, you need to deploy a separate collector for that site.


Best Regards,
Narasimha Prasad
Skyline Support Moderator

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Narasimha_Pras1
VMware Employee
VMware Employee

Hi,

Please confirm if the new vCenter you are trying to add, is in the same site as the collector or a different site. If it is in a different site, you need to deploy a separate collector for that site.


Best Regards,
Narasimha Prasad
Skyline Support Moderator

View solution in original post

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Wirtz_S
Contributor
Contributor

Yes, it is in a different site, so I will deploy a separate collector. 

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