Hi all,
I got notified a report was available but when trying to access it I receive the following error:
This application has no explicit mapping for /error, so you are seeing this as a fallback.
Hello Jared,
I see that you have registered to Skyline on 2018-05-02.
First report is generated after 3 weeks from the date of registration.
Request you to wait for few more days to get the first report generated.
Please find the threads that were reported on communities for the same issues that you are experiencing.
Unable to view or download Operational Summary Report
Hello Jared,
I see that you have registered to Skyline on 2018-05-02.
First report is generated after 3 weeks from the date of registration.
Request you to wait for few more days to get the first report generated.
Please find the threads that were reported on communities for the same issues that you are experiencing.
Unable to view or download Operational Summary Report
Thanks Ashwin,
I figured that was the case. I just thought it odd that I received an email saying a report had been generated and was available.
I will wait for the 3 week period and try again.
Hi Jared jaredletendre
Thank you for your feedback. This is not the expected customer experience that we are trying to deliver. I have passed this feedback along to our Engineering team to work towards providing a better customer experience including: why you received an email if a report was not available for you to download as well as why you received an error message when attempting to download your Operational Summary Report.
I will be sure to inform you as we implement changes to improve your experience. If you have any other questions or comments please let us know. Thank you.