Unable To Add vCenter to Skyline

[VMwareSkyline]

I've read through the forum, and can't seem to find out the issue on this.  I'm hoping somebody from support can reach out to me for assistance.

I've deployed version 1.3 of Skyline, and upgraded to V1.4.  I am to the point, where I'd like to link my vCenter environment into Skyline to begin collecting data, however all efforts have failed.

I will attach a screen shot to this post with my current settings.  The second screen shot shows the error message received when attempting to add.

Here are a couple of things I've tried:

==============================================

1.  Tried using IP's instead of FQDN, to rule out DNS.

2.  Tried restarting Skyline server.

3.  Confirmed that all required ports are open on the firewall.

Please feel free to reach out to me at your earliest convenience with your thoughts.

[AjayChananaVMwa]

Hi

I do see you have custom URL but not added the domain name in the last.

I would suggest to check for the below URL for installation help.

VMware Skyline Download, Installation & Configuration - YouTube

If you still find challenges, let us know will help you out with installation.

[VMwareSkyline]

I'm not sure what you mean about using a custom URL?

I've actually walked through this video, and it was not very helpful to me.

[AjayChananaVMwa · Accepted solution]

After enabling the SSO configuration the URL which I see in the screen shot is incomplete.

​The default is vsphere.local at the end which is missing.

​If you have domain other than vsphere.local then you have to add the customer domain syntax at end.

​Example :-

IF your login is administrator@vsphere.local

​​​https://PSC_FQDN:7444/sso-adminserver/sdk/vsphere.local

​​if you have login as administrator@customdomain.local

​​https://PSC_FQDN:7444/sso-adminserver/sdk/customdomain.local

Sent webex details.

[VMwareSkyline]

Thank you for the feedback.

My apologies, the screen shot I provided did not include that, however I had actually tried it both ways, with the /vsphere.local at the end as well as with /mydomain.com at the end.

Both ways did not seem to make a difference.

[AjayChananaVMwa]

Hi,

May I have your account details , EA id  and email id details from which you are trying to register the skyline collector.

This will help us to validate your account information from backend.

Request to message me above details privately. Please provide us your contact details so we can reach you or join the webex (details send via private message).

[VMwareSkyline]

Thank you for your reply, I was actually able to figure out the issue.  I appreciate your time!

[AjayChananaVMwa]

We are glad to know, you are able to figure out the issue, Kindly mark the question as closed.

Thanks

[ooajala]

Hi Please what did you do to figure it out because I am also having the same error message but I don't know what else to do? Seems like I have tried everything.

[AjayChananaVMwa]

Hi ooajala,

I have sent you private message yesterday, Kindly let me know your contact details and when we can have webex ?