Domesenn
VMware Employee
VMware Employee

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Hi HarishV,

I have the same issue, can you help me?

Many thaks.

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23 Replies
rnapiza
Enthusiast
Enthusiast

i seem to have forgotten the admin password for the website, however, i  still have root access.. how can reset the admin password?

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HarishV
Enthusiast
Enthusiast

Hello,

Please find the steps to reset the admin password below.

To reset the Skyline collector Admin account password:

  1. Login into the console of the collector appliance.
  2. Locate the credentials.json file
  3. Rename file to credentials.old.
  4. Reboot appliance.
  5. Admin account password will reset to "default".
Sincerely Harish Venkatachalam Skyline Support Moderator
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rnapiza
Enthusiast
Enthusiast

thanks for that...

and.. what is the difference between the advisor and collector?  do I need both?

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HarishV
Enthusiast
Enthusiast

Hello,

A collector is an appliance which is installed in your environment and is used to collect data and send it to VMware to provide recommendations and proactive findings. The advisor is a self-service web application which is used to view the recommendation and proactive findings by logging in using your VMware credentials.

Sincerely Harish Venkatachalam Skyline Support Moderator
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