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HarryParrott
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There was an issue with validating your login credentials against our backend database.

Hi,

Seems I'm having similar issues to everyone else.

"There was an issue with validating your login credentials against our backend database."

Are you able to sort this out?

Thanks

Harry

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kishorenelvagal
VMware Employee
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Hello Harry ,

Welcome to VMware communities!

We can access Skyline Advisor either by entering the MYVMware credentails or through CSP. If you are unable to login using either one of these options please try using incognito mode .

348560_348560.pngpastedImage_1.png

If the problem persists even after trying these steps  please update the information using the link VMware Skyline Community - Smartsheet.com

Sincerely
Kishore N
VMware Support Moderator

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kishorenelvagal
VMware Employee
VMware Employee
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Hello Harry ,

Welcome to VMware communities!

We can access Skyline Advisor either by entering the MYVMware credentails or through CSP. If you are unable to login using either one of these options please try using incognito mode .

348560_348560.pngpastedImage_1.png

If the problem persists even after trying these steps  please update the information using the link VMware Skyline Community - Smartsheet.com

Sincerely
Kishore N
VMware Support Moderator
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HarryParrott
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Hi kishorenelvagalu,

Thanks for the help.

Just to confirm that logging into to Skyline via incognito mode, then logging in via a normal browser session worked.

Thanks!

Harry

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