Still receiving MyVMware account registration error

[PCUIT]

I'm trying to register the VA with our MyVMware.com account and I'm still receiving the error that our account or EA number is not associated with a Skyline enabled account. I have reset the password for our account as I read that in another post on here but no change.

[sri_vmware]

Hi,

In order to assist further kindly share the EA number or the account name which you are using.

[PCUIT]

Premier Credit Union

it-infra@premiercu.org

I can provide the account number also.

[HarishV]

Hi,

Thank you for providing all the details.

I have forwarded the information to the backend team to check if there are any issues.

I will contact you the moment I get a response from them.

[PCUIT]

Any update on this yet?

[Yuva_1990 · Accepted solution]

Hi Team,

Thanks for your patience.I have verified the details and confirmed that your account has been white listed.Please try to register again and let me know the results.

Regards

Yuvaraj

Skyline Support Moderator

[PCUIT]

This is working now. I had to redeploy the appliance as it would not register against vCenter or PSCs.