Last week we upgraded our vCenter appliance from 6.5 to 6.7U3b
Upon checking the Skyline appliance, the Skyline collector was no longer working.
I removed the vCenter server from Skyline, and re-added it again.
I needed to update the vsphere.local\skyline account password, as well as the admin and root passwords of the skyline appliance.
There are a couple of issues regarding functionality of Skyline:
- Endpoint VC_EVENTS reports: “This endpoint has been disabled by VMware”. Is this normal? Any information I find regarding this appears to have been resolved in an earlier version of Skyline.
- The Skyline Advisor reports that our environment is “Healthy”. The inventory of VSphere objects is listed in the Skyline Advisor. However, Log Assist reports: “The necessary privileges required for Log Assist to work are not granted to the Skyline service account. Please revalidate after making necessary changes. I verified that the skyline collector read-only role that was created when skyline was first deployed, and assigned to the vsphere.local\skyline account, is correct as per https://kb.vmware.com/s/article/59661. So I revalidated, but still have the same issue that logs cannot be collected.
This morning, I upgraded the Skyline Appliance from 2.2.0.0 Build 14617436 to 2.3.0.2 Build 15347811, hoping this would resolve these issues, but it didn't.
I am not sure how to resolve this issue, and would appreciate assistance. Thanks.
